TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤖 Artificial Intelligence
💰 Post-IPO Debt on 2021-11
Consulting • Customer Experience • Artificial Intelligence
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
Customer Service Representative – Overnight Shift
🔥 0 minutes ago
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TTEC
10,000+ employees
Founded 1984
💼 Consulting
🤖 Artificial Intelligence
💰 Post-IPO Debt on 2021-11
Consulting • Customer Experience • Artificial Intelligence
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
📋 Description
• Answer incoming communications from customers through inbound phone calls, while also supporting email and webform inquiries during lower call volumes • Conduct research to provide answers for customers to resolve their issues • Provide information about shows, events, venue details, parking, and guest experiences • Document customer interactions and update systems accurately
🎯 Requirements
• 1+ year of customer service experience in a customer-facing environment • High school diploma or equivalent • Familiarity with CRM platforms • Computer experience • Reliable hard-wired internet connection • Must already reside in Canada
🏖️ Benefits
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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