TTEC Digital
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
Director of Engineering
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🔥 0 minutes ago
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TTEC Digital
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
📋 Description
• Run the engineering org day-to-day • Own delivery across all squads • Handle the hiring pipeline • Translate business requirements into technical scope • Manage cross-squad dependencies and the engineering operating rhythm • Drive timely escalations for blocked work
🎯 Requirements
• 10+ years engineering leadership in SaaS or platform companies • Delivery-first track record • Hands-on enough to read Go, Python, and TypeScript • Strong working knowledge of the modern AI stack • Captures business requirements and translates them into technical needs • Change is your default state • Loves hiring and possesses strong judgment in candidate evaluation • Drives AI-assisted engineering across the org
🏖️ Benefits
• medical benefits • flexible work arrangements • wellness programs
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