TTEC Digital
1001 - 5000 employees
đŒ Consulting
đŁ Marketing
đ€ Artificial Intelligence
Consulting âą Marketing âą Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
Director of Engineering
đ July 12
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TTEC Digital
1001 - 5000 employees
đŒ Consulting
đŁ Marketing
đ€ Artificial Intelligence
Consulting âą Marketing âą Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
đ Description
âą Run the engineering org day-to-day âą Own delivery across all squads âą Handle the hiring pipeline âą Translate business requirements into technical scope âą Manage cross-squad dependencies and the engineering operating rhythm âą Drive timely escalations for blocked work
đŻ Requirements
âą 10+ years engineering leadership in SaaS or platform companies âą Delivery-first track record âą Hands-on enough to read Go, Python, and TypeScript âą Strong working knowledge of the modern AI stack âą Captures business requirements and translates them into technical needs âą Change is your default state âą Loves hiring and possesses strong judgment in candidate evaluation âą Drives AI-assisted engineering across the org
đïž Benefits
âą medical benefits âą flexible work arrangements âą wellness programs
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