
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
September 12
🌵 Arizona – Remote
⛰️ Colorado – Remote
+17 more states
💵 $150k - $170k / year
⏰ Full Time
🔴 Lead
🤑 Sales
🦅 H1B Visa Sponsor

Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
• Reporting to the Vice President Sales for Public Sector and leveraging your deep understanding of the State & Local government landscape, procurement processes, and technology needs you will be instrumental in identifying, qualifying, and closing new business opportunities, as well as providing strategic insights to professional services, and systems integration. • You’ll be selling our comprehensive portfolio of best in class solutions to drive digital transformation within customer & citizen experience representing solutions from AWS, Google, Microsoft, Genesys, Zendesk, Salesforce, ServiceNow, Cisco and many others. • Develop and execute strategic business development plans to target and penetrate key State & Local governments/agencies. • Leverage existing relationships and networks within State & Local governments to identify and qualify new business opportunities. • Maintain a comprehensive understanding of agency missions, priorities, and technology requirements. • Identify, qualify, and pursue new business opportunities through proactive outreach, networking, and proposal development. • Lead the development of compelling proposals and presentations that effectively communicate TTEC Digital's value proposition. • Build and maintain strong relationships with key decision-makers and influencers within target agencies. • Achieve and exceed assigned sales targets and revenue goals. • Set up meetings with key agency personnel. • Provide valuable insights into agency procurement cycles, budget planning, and decision-making processes. • Leverage knowledge of government regulations and compliance requirements to ensure successful contract execution. • Provide strategic insights to TTEC Digital's marketing and sales leadership regarding upcoming relevant capabilities and offerings • Help to shape TTEC Digital's offerings to be more attractive to State & Local agencies. • Conduct thorough market analysis to identify emerging trends, competitive threats, and potential opportunities within the State & Local sector. • Collaborate effectively with internal teams, including sales, solutions engineering, and delivery, to ensure seamless execution of business development strategies.
• Minimum of 10+ years of experience in business development within the State & Local sector, with a proven track record of success. • Experience selling PaaS, SaaS and or Professional Services in a Contact Center solutions environment • Deep knowledge of State & Local contracting vehicles and regulations. • Strong understanding of digital transformation technologies, including cloud, data, AI, and automation. • Ability to develop and conduct effective proposals and presentations with decision makers • Evidence of prior, consistent success exceeding or meeting targets for multi-year, multi-million dollar deals • Experienced go to market strategy development and complete growth plan development • Bachelor’s degree, Master’s degree preferred
• Medical, dental, vision • - tax-advantaged health care accounts • - financial and income protection benefits • - paid time off (PTO) and wellness time off.
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