Director of Product

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tucuvi

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Tucuvi is a healthcare technology company that specializes in AI-powered solutions to improve patient care. Their flagship product, LOLA®, is a clinically validated voice AI agent designed to enhance the operational efficiency of healthcare teams while ensuring quality monitoring for patients. Tucuvi collaborates with top-tier healthcare organizations to deploy its AI Clinical Voice platform for various applications, including outpatient symptom monitoring and follow-up care, thereby improving patient engagement and the quality of care delivered.

📋 Description

• Lead and grow Tucuvi's product team across voice AI product management, clinical and medical product expertise, product design, and data • Maintain regular 1:1s, lead performance reviews, foster feedback, develop career paths, manage underperformance, and celebrate high achievers • Define and maintain product vision and strategy aligned with company goals in Europe and the US • Translate strategy into roadmap direction across six-week Shape Up cycles • Balance client commitments, market opportunities, and platform investments using explicit criteria • Orchestrate shaping by turning customer, clinician, and market input into well-shaped pitches • Prepare and defend product bets at the betting table with founders and the Director of Engineering • Maintain cycle discipline, including scope hammering, cool-down discipline, and retrospectives • Coach product and adjacent teams in the Shape Up methodology • Establish structured feedback loops with Customer Success and maintain direct exposure to clinicians, care managers, and health system leaders • Measure adoption, usage, and clinical outcomes, and drive adoption after release • Own internal product communication and align teams on what is shipping and why • Align Sales on precise product messaging and enablement • Coordinate with Customer Success on rollout plans, adoption, and client communication • Work with Marketing and the market on positioning and feature communication • Represent Product at the management table and with customers and partners when needed • Report directly to Marcos, CTO and Co-Founder

🎯 Requirements

• 7+ years in product management • Proven experience managing and developing product teams, including PMs, designers, or specialists • Track record of owning a product area end to end: strategy, roadmap, execution, and measurable outcomes • Ability to translate ambiguous problems into clear priorities, well-shaped work, and crisp decisions • Experience building and shipping product in healthcare • Understanding of clinical workflows and how healthcare organizations buy and adopt technology • Ability to earn clinicians' trust • Knowledge of the US healthcare system, including providers, payers, value-based care, and HIPAA • Hands-on experience with LLM-based or agentic products • Understanding of prompt behavior, evaluation strategies, and monitoring deployed agents for quality and safety • Daily use of AI tools in own work • Experience running a structured product methodology with real discipline • Comfort making prioritization calls with limited information and standing behind them • Fluent in Spanish and English • Exceptional written and verbal communication • Direct experience in the US healthcare market is an additional bonus • Prior experience with Software as a Medical Device (SaMD) or similarly regulated products is an additional bonus • Familiarity with HL7, FHIR, and EHR integrations, including Epic or Oracle Health, is an additional bonus • Direct experience with Shape Up is an additional bonus • Experience with voice AI or conversational AI products is an additional bonus • Experience turning product into go-to-market ammunition, including launches, messaging frameworks, and sales enablement, is an additional bonus

🏖️ Benefits

• Fixed compensation, plus variable and phantom shares • Flexible benefits through Cobee • Remote work in an async-first environment • Flexible working hours • Team-buildings every quarter • 23 days per year + your birthday + 6 local/regional holidays • Training budget • Mac or Linux laptop + all the equipment you need • Chance to join a team where you can truly grow