customer support engineer

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🕒 August 9, 2025

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turbopuffer

WebsiteLinkedInAll Job Openings

1 - 10 employees

☁️ SaaS

🔌 API

🤖 Artificial Intelligence

SaaS • API • Artificial Intelligence

<turbopuffer> is a serverless vector and full-text search platform built from first principles on object storage (S3). It provides an API-driven, cache-backed search service optimized for embeddings and LLM use cases, claiming high throughput, low latency, and much lower cost than traditional vector databases. turbopuffer targets developer and enterprise customers with features like conditional writes, large-scale document capacity, and compliance certifications (SOC2 Type 2, HIPAA).

📋 Description

• customer traces > first principles > hunches. real data solves real problems • own customer outcomes. • when in doubt, do the simpler thing (but keep it correct) • data background - you love debugging query performance and data flows • linux - you're comfortable in terminals and reading logs • python or javascript/typescript - for reproducing issues and building solutions • production mindset - you've been on-call and know what \"urgent\" means • k8s experience • vector search or full-text search background • experience with the major cloud platforms • correctness. simplicity. performance. always.

🎯 Requirements

• data background - you love debugging query performance and data flows • linux - you're comfortable in terminals and reading logs • python or javascript/typescript - for reproducing issues and building solutions • production mindset - you've been on-call and know what \"urgent\" means

🏖️ Benefits

• k8s experience • vector search or full-text search background • experience with the major cloud platforms