Digital Sales Representative

🕒 September 5

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Manage and expand customer accounts within Twilio.org’s Self-Service and Named Account customers across nonprofit and social-impact sectors • Understand customer business and technical requirements and design solutions using Twilio’s communications API platform • Manage entire sales cycles and own a book of business • Close new revenue, protect revenue, and drive upsell and cross-sell opportunities • Execute programmable sales plays to deliver revenue, gross margin, and gross profit results • Collaborate with Sales, Sales Development, Marketing, Product, Engineering, and Support teams • Execute renewals, address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform • Generate and maintain accurate sales pipelines and forecasts using Salesforce • Execute automation strategies to serve high customer volumes while maintaining NPS and preventing churn • Drive deals forward, remove customer and internal obstacles, recommend solutions, and improve processes • Develop expertise in the social impact and nonprofit market • Explain complex technical and financial details clearly • Balance competing priorities and manage multiple projects and deals simultaneously

🎯 Requirements

• At least 5+ years of sales, marketing, and/or operations experience in a technical SaaS/CPaaS space, with a record of top performance • Technical solutions selling experience, including closing experience • Demonstrated track record of managing business forecasts and financial models • Comfortable working with business and highly technical leaders • Analytical account development strategy based on using data to find opportunities and prove value • Entrepreneurial mindset with appetite to define processes and build programs • Record of delivering revenue and gross profit results • Deep personal interest in the social impact market and dedicating your career to making a positive difference • Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple • High adaptability and comfort with rapid-paced environments, ambiguity, and change • Strong process orientation • World-class organization, prioritization, and documentation skills • Experience with social impact and public sector entities is a plus

🏖️ Benefits

• Competitive pay • Generous time-off • Ample parental leave • Wellness leave • Healthcare • Retirement savings program • Support for employee volunteering and donation efforts • Remote-first work • Opportunities for team gatherings, functional off-sites, customer meetings, and relationship building