Executive Communications Director – Chief Product & Technology Officer

🕒 September 16

🏄 California, Colorado, +9 more states – Remote

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💵 $171.1k - $251.6k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

🦅 H1B Visa Sponsor

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Execute an annual executive communications strategy and plan positioning the Chief Product & Technology Officer as the leader behind Twilio’s innovation story • Write content from Twilio’s CPTO, including keynotes, internal presentations, blogs, press, and social media • Partner with Product Marketing and Corporate Communications on communications presenting Twilio’s innovation story through R&D leaders • Propose thought-leadership opportunities to elevate R&D leadership visibility • Develop content representing R&D at quarterly Company All Hands and other companywide meetings • Drive communications for change-management initiatives within R&D • Develop content for R&D communications and events supporting Twilio’s Builder culture • Build and maintain relationships with Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and other partners • Serve as the trusted communications partner to the Chief Product & Technology Officer • Support selected R&D initiatives and leadership communications internally and externally

🎯 Requirements

• 10+ years experience in communications, including a minimum 3 years in a dedicated executive communications role • 5+ years in the tech industry • Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs • Strong executive presence and ability to advise on communications strategy to all levels of the organization • Strong cross-functional collaboration skills across R&D, GTM, Marketing, HR, PR, and Internal Comms teams • Excellent project management skills • Strong business acumen with exemplary editing and writing skills • Experience in external-facing thought leadership, including blogs, event keynotes, and social media • Proficiency in creating slide decks for large audience presentations • Ability to synthesize complex topics such as AI, data, and product strategy into compelling, digestible content • Exceptional writing and storytelling skills for clear, engaging, and strategic executive messaging • Approximately 25% travel anticipated

🏖️ Benefits

• Competitive pay • Generous time off • Parental leave • Wellness leave • Healthcare • Retirement savings program • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Potential eligibility for Twilio’s equity plan • Potential eligibility for Twilio’s corporate bonus plan • Support for employee volunteering and donation efforts

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