Principal Presales Engineer

🕒 August 10

🇺🇸 United States – Remote

💵 $138.9k - $192.9k / year

⏰ Full Time

🔴 Lead

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead the technical and product sale, recommend best-practice solutions, and guide customers on using Twilio APIs • Discover customer technical pains and design, demonstrate, and present innovative solutions • Build and present interactive, complex customer demonstrations of Twilio Communications Products • Drive technical pre-sales relationships and deliver technical wins and best product fit • Propose technical architectures and anticipate customer concerns • Identify and solve customer and organizational problems • Contribute knowledge, demonstration materials, and reusable presentations to the Solutions Engineering community • Mentor less experienced Solutions Engineers • Provide leadership and deal support, participate in architectural decisions, and coordinate with product and other Twilio teams

🎯 Requirements

• 8+ years of pre-sales experience selling complex, technical products, or 10+ years of professional experience supporting technical products with customer-facing delivery or consulting experience • Excellent communication and presentation skills • Ability to communicate complex topics to multiple audience levels • Ability to understand customers’ communications needs and guide them to technical solutions • Previous software development experience or working knowledge in relevant technical areas • Experience with sales methodologies • Bachelor’s and/or Master’s degree in a technical discipline, or equivalent practical experience • Desired: previous experience in Telecom, SIP, Contact Center, or Security • Desired: familiarity with AWS, Google Cloud, Microsoft Azure, and cloud application architecture • Approximately 25% travel

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Commission eligibility • Support for employee volunteering and donation efforts