Principal Product Manager

🕒 October 2

🇺🇸 United States – Remote

💵 $171.1k - $213.9k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Own and lead strategic email data plane integrations strategy • Serve as a subject matter expert on email, cross-channel, and partner integrations • Resolve complex product issues • Assess total opportunity size, business impact, and ROI of product improvements using financial and engineering context • Develop and lead the multi-year product roadmap from concept through launch and ongoing maturity • Synthesize recommendations on priorities by opportunity and timing • Partner with go-to-market stakeholders to deliver measurable commitments • Lead product requirements, program milestones, and launch planning • Transition customers from legacy products and APIs to modernized versions • Document ideas and research for team review and iteration • Collaborate with adjacent product managers

🎯 Requirements

• 10+ years experience in product management, with 5+ years in the email domain • Proven track record of outcomes and shaping the strategy of communication products • Ability to work backwards from customer needs and translate problems into impactful product decisions • Strong understanding of B2B and large enterprises, including sales cycles and organizational dynamics • Strong understanding of Amazon Web Services Cloud services • Experience with APIs or platform products, including designing for reliability, scale, and developer usability • Ability to build cross-functional relationships in remote, global teams • Ability to mentor, inspire, and set vision for high-impact initiatives

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare insurance • Retirement savings program • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Potential eligibility for Twilio’s equity plan • Potential eligibility for Twilio’s corporate bonus plan • Occasional travel to project, customer, partner, or team in-person meetings