Senior Data and AI Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $99.8k - $124.7k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 0%

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Architect, test, and deploy LLMs and agents to automate unstructured, multi-step data investigations • Architect, test, and deploy automated workflows using Python to transform repetitive manual processes into scalable impact • Architect, test, and deploy single-user tools and multi-user workflows to drive human efficiency • Implement data architecture and AI orchestration frameworks for safety, accuracy, efficiency, and maintainability • Perform SQL queries and multi-step data analyses across complex telecommunications datasets to optimize gross margins, reduce fraud, and improve network quality • Design dashboards and repeatable BI solutions using Tableau, Looker, or Python • Define key performance indicators and track performance over time • Collaborate with Carrier Relations, Enterprise Technology, Product, Supply Operations, and Finance to translate business needs into data requirements and governance standards • Write and verbally communicate insights that answer business questions • Take end-to-end ownership of data products, from scoping requirements and authoring documentation to execution and delivery • Ensure projects are delivered on time and to a high standard, positively impacting customer experience and company success • Travel occasionally for project or team in-person meetings

🎯 Requirements

• 5+ years of professional experience in developing technical data and automation solutions • Extensive experience working with SQL and relational database schemas • Extensive experience with Google Sheets (or Excel), Tableau, and/or Looker • Experience using Python, APIs, or workflow platforms (e.g., Airtable, Coefficient, Zapier/n8n) to build automated data workflows and process pipelines • Experience building agents (e.g. Claude Code, Claude Cowork, OpenAI, Gemini) and training LLM models to solve complex, multi-step, unstructured problems • Strong understanding and orientation toward data management, governance, and hygiene • Sharp written and verbal communication skills to articulate findings • Able to break down business problems into manageable pieces • History of using technology safely with frameworks and metrics to ensure accuracy, efficiency, maintainability, and safety • Familiarity with telecom, messaging, and voice networks • Experience in SaaS, technology, management consulting, or investment banking • Experience in project management and communicating requirements to data teams • Experience working with customers, vendors, and external partners

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Volunteering and donation efforts support