Senior Security Engineer – Incident Response

🕒 July 18

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead and support responses to security events and incidents across Twilio’s global infrastructure, services, and applications • Document incidents and projects • Create runbooks and standard operating procedures • Collaborate across teams to address threat-actor and security-activity challenges • Drive security and reliability improvements identified from events and incidents • Rapidly acquire new technical skills and knowledge • Own the security incident lifecycle • Participate in on-call rotation and root-cause analyses for security incidents • Build relationships with internal customers to identify and facilitate solutions • Mentor and support team members to enable career development and team success • Develop scalable security response processes and technical solutions with R&D Engineering and R&D Business teams • Automate security response processes

🎯 Requirements

• 5+ years of security incident response in a production-cloud environment • Subject-matter expertise in security issues and technologies • Ability to utilize AI for complex security incident response activities and high-fidelity detections • Advanced knowledge of service-oriented architectures • Experience with cloud security tools and technologies • Experience working across a technology stack on difficult security challenges and initiatives • Experience with SIEM platforms and extending their functionality • Experience with SOAR tools and automating manual security processes • Experience with AWS, GCP, or another large cloud platform • Excellent written and verbal communication skills • Ability to influence and build effective working relationships at every organizational level

🏖️ Benefits

• Competitive pay • Generous time off • Parental leave • Wellness leave • Healthcare insurance • Retirement savings program • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Potential eligibility for Twilio’s equity plan • Potential eligibility for corporate bonus plan • Volunteering and donation support

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