English-Bengali-English Interpreter

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October 31

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TWO95 International, Inc

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SaaS • Cybersecurity • Artificial Intelligence

TWO95 International, Inc. is a global leader in providing comprehensive IT solutions, specializing in generative AI, digital transformation, edge computing, and cybersecurity. With over 15 years of industry expertise, the company delivers tailored, flexible solutions to meet the unique needs of its clients across the globe. TWO95 International operates with a team of highly skilled analysts, architects, and software engineers who are dedicated to innovation and excellence. Headquartered in the US with offices in India, the company offers managed services that seamlessly integrate and support digital transformation efforts 24/7, acting as an extension of clients' IT teams. They also have a proven track record of supporting Fortune 500 companies, enhancing their operational efficiency and security posture through cutting-edge technology solutions. Their services include managed services, enterprise digital transformation, cybersecurity, and compliance with global best practices.

51 - 200 employees

Founded 1993

☁️ SaaS

🔒 Cybersecurity

🤖 Artificial Intelligence

📋 Description

• Answer calls promptly and conduct interpretation in a friendly and professional manner. • Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the call at all times. • Maintain punctuality and availability during scheduled work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. • Purely interpretation (from English to Bengali and Bengali to English) • No dealing with escalation or providing resolution.

🎯 Requirements

• Excellent English and Fluent in Bengali (Able to read & write) • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions • Malaysian Nationals / Permanent Residence with sound knowledge in both languages. • Must be working from home 9 hours anytime following the required schedule by the client(shift will fall anytime between 8pm – 8 am (9 hours shift inclusive an hour break) • Own home internet (stable internet), minimum of 5MB download and 1MB upload speed • Need own mobile phone Android Version 6 and above or IOS 12 and above • Willing to work permanent night shift and must be willing to work on public holidays / and weekends.

🏖️ Benefits

• EPF • SOCSO • Annual Leave (12 days) • MC + Hospitalization Leave • Medical Coverage and Insurance. • Entitled to 2 days off in a week which will be rotating any day • Public holiday, and off days will be as per country served. (US) • Paid replacement leaves