Quality Assurance Analyst

🕒 July 23

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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U-Haul

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1945

📦 Logistics

🏗️ Construction

🍽️ Food & Beverage

Logistics • Construction • Food & Beverage

U-Haul is a company that specializes in providing a wide range of moving and storage solutions. With one of the largest selections of trucks, trailers, and self-storage units, U-Haul serves customers across the US and Canada, offering options for both local and international moves. Their services include truck and trailer rentals, self-storage, portable U-Box containers, and moving supplies such as boxes and packing materials. U-Haul also offers various accessories like trailer hitches and propane refills. Through their app, customers can reserve, pick up, and return rentals 24/7, facilitating an easy and flexible moving experience. U-Haul is a popular choice for military personnel moving locally or cross-country, and their corporate account program provides additional benefits for businesses.

📋 Description

• Test new features and functionality, proactively identify issues, and participate in the research to identify the root cause of defect reports. • Provide system developers with clear, concise written documentation and problem descriptions when issues are encountered. • Collaborate with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle. • Conduct test planning, test design, test scripting, and manual test execution throughout the test life cycle. • Use test methodologies that ensure exhaustive and comprehensive testing of assigned applications and solutions against established acceptance criteria. • Proactively monitor program performance after implementation using provided tools (Kibana, Grafana, Dynatrace, etc.) to prevent recurring program operating problems and ensure efficient operation.

🎯 Requirements

• Bachelor's degree or higher in Computer Science, Engineering, Technology, or a related field, or equivalent years of experience in a related field. • Work within an embedded Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle. • Conduct test planning, test design, test scripting, and manual test execution throughout the test life cycle. • Use test methodologies that ensure exhaustive and comprehensive testing of assigned applications and solutions against established acceptance criteria. • Proactively monitor program performance after implementation using provided tools (Kibana, Grafana, Dynatrace, etc.) to prevent recurring program operating problems and ensure efficient operation. • Create or modify scripts to analyze or extract data that assist with data validation and issue resolution. • Consistently follow and support documented QA processes and procedures to ensure a high-quality testing approach. • Troubleshoot, document, and assist in root cause analysis by creating clear, concise written documentation and problem descriptions for software defects using a bug tracking system. • Be willing to learn and understand testing automation (with guidance). • Have a working knowledge of database structures, usage, and SQL. • Demonstrate excellent time management skills. • Possess strong verbal and written communication skills, with the ability to explain complex technical problems to non-technical team members. • Be an advocate for application quality on behalf of customers. • Be a U.S. citizen or have proof of U.S. employment authorization for this position.

🏖️ Benefits

• Medical insurance • Prescription drug plans • Dental & Vision plan with hearing care discounts • Get Fit Gym Reimbursement Program • Registered Dietitian Program • WeightWatchers® • CVS Virtual Care • U‑Haul Kids Program • 24‑Hour Nurse Line • Wellness Program (Healthier You initiatives & challenges) • Mindset App Reimbursement • Pet Insurance & Wellness plans • Career stability • Opportunities for advancement • Valuable on‑the‑job training • Tuition Reimbursement Program • Free online courses for personal and professional development at U‑Haul University® • 401(k) Savings Plan • Employee Stock Ownership Plan (ESOP) • Company‑paid life insurance • Voluntary life insurance options • Short-Term and Long‑Term Disability • Critical Illness, Accident & Hospital Indemnity plans • Business & business travel insurance • MetLaw Legal Program • MetLife Auto & Home Insurance • LifeLock Identity Theft Protection • Dave Ramsey’s SmartDollar® Financial Wellness Program • U‑Haul Federal Credit Union • Paid holidays, vacation, and sick time • You Matter Employee Assistance Program (EAP) • Discounts on cell phone plans, hotels, computers, vehicles & more • Community involvement & volunteer opportunities • U‑Haul Mothers Program (Paid maternity leave)