Customer Service

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Apply Now
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Logo of Union Home Mortgage Corp.

Union Home Mortgage Corp.

1001 - 5000 employees

Founded 1970

🏦 Banking

🏠 Real Estate

Banking • Real Estate

Union Home Mortgage Corp. is a U. S. -based mortgage lender and mortgage services company that originates and services home loans for purchase and refinance. It offers conventional, FHA, VA, USDA, rehab, new construction, and home equity products (including HELOCs), operates local branches and loan officers, and provides tools like mortgage and refinance calculators. The company markets down-payment assistance programs and related homeowner insurance options, and is licensed and registered with NMLS.

📋 Description

• Ensure all TPO partners are properly affiliated with our Union Home Third Party Origination channel • Provide daily technical support and maintain a list of activities related to TPO • Enhance and execute standard onboarding routine for all new TPO partners • Maintain timely and accurate information regarding TPO web presence • Liaison for Union University to ensure training needs are executed and delivered • Develop and implement standard training routine for all new TPO partners • Handle daily Broker/Account Manager Technical Issue Support • Diagnose loan level issues and provide resolution • Direct assistance (phone/video) with questions/system issues • Meet crucial deadlines requested

🎯 Requirements

• High school diploma or equivalent • 2+ years of work experience in a professional environment • Mortgage industry experience a plus • Strong communication skills • Ability to work in a fast-paced environment • Experience managing multiple tasks and deadlines routinely • Strong attention to detail and ability to multi-task

🏖️ Benefits

• Daily technical support • Diversity and inclusion programs • Positive and inclusive environment

Apply Now

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