Key Account Manager

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July 30

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Uniware Systems

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IT Services • Security • Cloud

Uniware Systems is a comprehensive IT solutions provider specializing in enterprise-class IT services, cloud infrastructure, cybersecurity, and managed services. With a focus on modernization, automation, and data optimization, Uniware Systems empowers businesses to innovate faster and enhance customer experience by managing IT infrastructure, including both physical and virtual environments. They offer services in cloud security, multi-cloud management, and collaboration through partnerships with leading technology providers like AWS, VMware, and Microsoft. Uniware Systems aims to maximize ROI from technology investments by delivering quality and forward-thinking solutions tailored to their clients' needs.

11 - 50 employees

Founded 1998

🔐 Security

📋 Description

• Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products and services • Maintain and develop the utopia grid of products for all customer accounts within portfolio • Develop and maintain account plans for each customer to offer a consultative approach to maximise new business sales opportunities and minimise attrition • Meet / exceed sales targets focused on base within designated accounts • Meet / exceed attrition targets • Maintaining an awareness of industry trends and updating team and management accordingly • Adhere to the company sales guidelines. This includes maintaining and developing the Company’s CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates • Assist with devising and implementing lead generation activities, while liaising with wider team and marketing as and when required • Respond to and follow up all sales enquiries using appropriate methods. • Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets • Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded • Identifying the needs and wants of a potential customer • Presenting the Company solution without misrepresentation • Demonstrating software solutions and associated products in person or remotely. • Handling objections from potential sales opportunities • Preparing and presenting quotations/proposals to sales opportunities • Preparation of bids/tenders • Negotiating and closing sales • Fulfilling reporting requirements to the Head of Sales according to the deadlines set for the Department • Maximise profit on all potential sales opportunities • Provide excellent customer services to clients over the phone or in person • Attend training to develop relevant knowledge, techniques and skills • Grow and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads • Attend industry trade shows as directed by the management team from time to time • Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.

🎯 Requirements

• Proven 5 years + experience selling software solutions • Proven record in selling business application software • Relevant professional sales training and experience • A good degree of computer literacy and technical competency. • Experience using CRM tools like Salesforce • High degree of self-motivation • Energy and enthusiasm • Honesty and integrity • Strong customer service mindset • Goal orientation • Professionalism and persistence with ability to overcome obstacles and setbacks • Strong negotiation skills and ability to close sales • Excellent written, verbal and presentation communications skills • The ability to build and foster business relationships • Good understanding of technology and how it is applied in business • Demonstrable evidence of organising customer accounts and projection implementation.