Medical Virtual Assistant

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September 22

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Virtual Rockstar Careers

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Healthcare Insurance • Recruitment • SaaS

Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.

51 - 200 employees

⚕️ Healthcare Insurance

🎯 Recruiter

☁️ SaaS

📋 Description

• Verify patient insurance coverage and benefits using portals (Availity, UHC, Cigna, Medicaid, Medicare, Railroad, regional payers) • Obtain prior authorizations and assist with re-verifications during year-end periods • Support claims follow-up and calls to insurance providers (future/expansion phase) • Assist with patient intake data and scheduling as needed • Collaborate with PCCs and in-person admin staff; attend PCC-related meetings • Maintain accurate insurance and authorization records in the EMR and clinic portals • Use clinic-provided email domain for secure portal access and communication

🎯 Requirements

• At least 1 year of experience in medical admin support or VA work • Familiarity with U.S. insurance verification workflows (Availity, UHC, Cigna, Medicaid, Medicare, Railroad, regional payers) • Experience with prior authorizations and claims support • Strong communication and organizational skills • Fluent spoken and written English • Comfortable working Mountain Standard Time business hours • Ability to use clinic-provided email domain for secure portal access

🏖️ Benefits

• Competitive salary commensurate with experience. • Opportunities for professional development and growth. • Work in a dynamic and supportive team environment. • Fully remote position. • Meaningful impact by helping to build and strengthen families across the globe.