Director, Consumer Credit Portfolio Solutions

🕒 July 2

🇺🇸 United States – Remote

💵 $178.8k - $247.4k / year

⏰ Full Time

🔴 Lead

👔 Director

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Lead the execution of go-to-market initiatives across Personal Loans, HELOC, Indirect Auto, and future marketplace products. • Develop executive relationships with CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and investment leaders across banks and credit unions. • Grow marketplace originations through new institutional partnerships. • Lead complex commercial discussions. • Demonstrate how Upstart assets improve yield, diversify portfolios, increase customer/member acquisition, and support strategic growth initiatives. • Present portfolio analytics, return expectations, and marketplace trends to executive audiences. • Recruit, coach, and develop a team of Consumer Credit Portfolio Account Executives. • Establish sales strategy, market coverage, territory design, and performance expectations. • Build a culture of accountability, continuous improvement, and customer obsession. • Develop scalable commercial processes, executive messaging, account planning frameworks, and best practices that improve execution across the team. • Represent Upstart at industry conferences, executive forums, and trade associations. • Position Upstart as the leading marketplace for consumer credit assets. • Build long-term executive relationships throughout the banking and credit union ecosystem.

🎯 Requirements

• 8+ years of experience working with banks or credit unions in strategic partnerships, institutional sales, capital markets, lending, or financial services. • Demonstrated success advising executive leaders on complex financial, lending, capital markets, or strategic partnership solutions. • Experience engaging executive decision makers including CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and Boards. • Strong understanding of consumer lending products including Personal Loans, HELOC, Auto Lending, or Mortgage. • Understanding of bank and credit union balance sheet management, capital deployment, portfolio strategy, or loan sales. • Excellent executive communication and presentation skills. • Ability to navigate complex organizations and influence cross-functional stakeholders. • Self-starter who thrives in an entrepreneurial environment. • Proven track record of developing and leading a go to market team.

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. • Health Savings Account contributions from Upstart for eligible plans (US only) • Income protection benefits, including life insurance and disability coverage for added financial security • Paid time off, sick leave, and company holidays, in line with local requirements • Paid family and parental leave to support caregiving and major life moments (duration varies by country) • Family-centered benefits to support fertility, parenthood, and caregiving needs • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)