Senior Engineering Manager, Servicing

🔥 1 hour ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $195.3k - $270.4k / year

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Lead and develop multiple engineering teams responsible for critical Servicing products • Define and execute multi-quarter technical and engineering strategies aligned with Servicing and company priorities • Partner with Product and cross-functional leaders to translate borrower and business needs into scalable technical solutions • Drive architectural clarity and justified technical decision-making across complex systems • Build a culture of ownership, execution, collaboration, and operational excellence • Hire, coach, and develop engineers and emerging engineering leaders • Establish visibility into technical priorities, delivery risks, trade-offs, and roadmap execution • Lead a team of 12+ engineers across two engineering squads • Partner with Product, Risk, and Operations to build resilient, scalable systems balancing speed, reliability, and compliance • Report to a Senior Director of Engineering

🎯 Requirements

• 10–15 years of software engineering experience, with 4–7 years in engineering management roles • Deep technical expertise in distributed systems, APIs, and systems design • Proven experience leading teams in regulated domains such as fintech, payments, or lending • Demonstrated ability to define and deliver complex technical strategies aligned with business goals • Strong track record of building high-performing teams and mentoring engineering leaders • Excellent communication and cross-functional collaboration skills • Experience building technology in fintech, lending, payments, servicing, or another regulated environment (preferred) • 7+ years of engineering management experience (preferred) • Experience leading both product- and platform-oriented engineering teams (preferred) • Strong product judgment and ability to connect technical decisions to business outcomes (preferred) • Experience modernizing or evolving complex technical platforms while continuing to deliver customer-facing features (preferred) • Experience partnering with Product, Design, Operations, Risk, or other business functions (preferred) • Familiarity with applying AI or automation to customer experiences, internal workflows, or operational systems (preferred) • Ability to work on East/West Coast time zones • For roles based in Canada, Quebec is not currently eligible

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Comprehensive health coverage including medical, dental, vision, and wellness resources for US employees • Supplemental health coverage for Canada • Health Savings Account contributions for eligible plans (US only) • Life insurance and disability coverage • Paid time off, sick leave, and company holidays • Paid family and parental leave • Family-centered fertility, parenthood, and caregiving benefits • Employee Assistance Program (EAP) with mental health support and life-centered resources • Financial planning tools and financial concierge service (US only) • Annual wellness allowance • Annual productivity allowance for relevant work tools and resources • Team events, all-company updates, and employee resource groups (ERGs) • Catered lunches and fully stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City