Senior Manager, Loan Salability – Model Governance

🕒 July 6

🌐 United States, Canada – Remote

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💵 $172.1k - $238.3k / year

⏰ Full Time

🟠 Senior

🎲 Risk

🦅 H1B Visa Sponsor

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Logo of Upstart

Upstart

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Lead the secured lending asset quality and loan salability function across home equity line of credit, auto direct, and auto indirect dealer channels, setting the review methodology, operating cadence, reporting standards, and escalation routines for a small team of asset quality analysts. • Monitor portfolio-level salability risk across secured lending channels — tracking eligibility adherence trends, defect patterns, collateral documentation quality, and exception concentrations; escalate repurchase and put-back risk to Capital Markets and bank partners before they affect loan sale execution or partner commitments. • Monitor asset quality and portfolio performance indicators tied to salability, including early payment defaults, delinquency, loss severity, prepayment, non-performing loan trends, exception patterns, and threshold breaches. • Evaluate origination and channel quality across secured lending programs, including collateral documentation completeness, lien perfection, override trends, pricing consistency, dealer or partner performance, concentration risk, and potential fair lending exposure. • Own first-line model implementation and performance oversight for secured lending models, including production model monitoring, threshold tracking, version control, use-case boundaries, model inventory updates, change impact assessment, and escalation of performance degradation or out-of-bounds behavior. • Translate loan review findings, portfolio trends, and model performance signals into action by identifying root causes, defining remediation plans, tracking issue closure, and escalating risks before they affect loan sale execution, partner commitments, or regulatory readiness.

🎯 Requirements

• 8+ years of experience in financial services risk management, compliance, credit operations, asset quality, model governance, or a related control function supporting secured or asset-backed consumer lending products. • Experience with loan-level quality review, loan salability oversight, investor delivery, repurchase or put-back risk, bank partner audits, collateral documentation review, or pre-sale quality control in a regulated lending environment. • Experience monitoring portfolio performance and asset quality indicators across multiple origination channels, including early payment default, delinquency, prepayment, loss severity, non-performing loan trends, credit policy exceptions, threshold breaches, or channel-level pricing and fair lending patterns. • Experience with first-line model oversight, production model monitoring, model implementation governance, model inventory documentation, or model performance escalation processes. • Experience leading analysts, managing a review function, or owning cross-functional risk, compliance, credit, asset quality, or operations programs.

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. • Health Savings Account contributions from Upstart for eligible plans (US only) • Income protection benefits, including life insurance and disability coverage for added financial security • Paid time off, sick leave, and company holidays, in line with local requirements • Paid family and parental leave to support caregiving and major life moments (duration varies by country) • Family-centered benefits to support fertility, parenthood, and caregiving needs • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

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