US CLOUD: Microsoft Premier/Unified Support Alternative
201 - 500 employees
Founded 1996
🤝 B2B
🏢 Enterprise
B2B • Enterprise
US CLOUD: Microsoft Premier/Unified Support Alternative is an independent third‑party provider that replaces Microsoft Premier and Unified Support for enterprise customers. The company delivers 24/7/365 Microsoft enterprise support with senior, Microsoft‑certified, US/UK/EU‑based engineers, financially backed SLAs, unlimited Microsoft escalations, and a focus on cost savings (30–50%) and support sovereignty (no offshoring). US CLOUD serves large enterprises and mid‑market clients worldwide across the full Microsoft stack and also offers proactive advisory services, cloud cost optimization, and migration assistance.
Senior Premier Support Engineer
đź•’ July 22
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US CLOUD: Microsoft Premier/Unified Support Alternative
201 - 500 employees
Founded 1996
🤝 B2B
🏢 Enterprise
B2B • Enterprise
US CLOUD: Microsoft Premier/Unified Support Alternative is an independent third‑party provider that replaces Microsoft Premier and Unified Support for enterprise customers. The company delivers 24/7/365 Microsoft enterprise support with senior, Microsoft‑certified, US/UK/EU‑based engineers, financially backed SLAs, unlimited Microsoft escalations, and a focus on cost savings (30–50%) and support sovereignty (no offshoring). US CLOUD serves large enterprises and mid‑market clients worldwide across the full Microsoft stack and also offers proactive advisory services, cloud cost optimization, and migration assistance.
đź“‹ Description
• Assist clients in deploying, operating, and troubleshooting Microsoft technologies • Resolve complex technical issues to ensure customer satisfaction • Document troubleshooting steps and keep clients updated • Suggest improvements to enhance service delivery • Maintain regular communication with clients and advocate for their needs • Create and maintain technical documentation • Pursue relevant certifications to stay current in Microsoft technologies • Share new knowledge with the team through training and mentoring
🎯 Requirements
• 6+ years of experience in Microsoft technologies • Advanced expertise (5+ years) in Windows Server • Profound knowledge of Active Directory/Azure AD and DNS • Proven ability in technical writing and communication • Consistent track record of excellence in a virtual work environment.
🏖️ Benefits
• Health insurance • Professional development • Flexible work arrangements
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