Senior Business Systems Analyst

Job not on LinkedIn

🕒 August 21

🚗 Michigan – Remote

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💵 $75k - $105k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Logo of US Signal

US Signal

201 - 500 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

US Signal is a provider of secure, high-performance IT infrastructure and managed services for businesses, combining cloud solutions, colocation, connectivity, and professional/managed services with a nationwide data center footprint. The company helps organizations with cloud repatriation, edge colocation, network and ransomware protection, cost optimization, and hardware resale, serving industries such as government, education, financial services, healthcare, manufacturing, and transportation.

📋 Description

• Partner with Operations, Technology, and functional stakeholders to analyze workflows and identify improvement opportunities • Gather requirements, clarify business needs, document current-state workflows, and define desired outcomes • Map workflows, data inputs, handoffs, system usage, and operational bottlenecks to identify root causes • Prepare process maps, summaries, and recommendations for manager or leadership review • Document issues, enhancement requests, user impacts, and potential solution options across SaaS platforms, integrations, workflow tools, and business systems • Participate in cross-functional projects by preparing requirements, supporting testing and validation, coordinating stakeholder feedback, and documenting decisions, risks, and follow-up items • Use operational data, stakeholder feedback, and process observations to summarize findings, track improvement opportunities, and develop recommendations supporting prioritization and decision-making • Report to the Chief of AI and collaborate with Operations, Business Systems, and Technology teams

🎯 Requirements

• Bachelor's degree or 4+ years in Business, Information Systems, Operations Management, Technology, or a related field, or an equivalent combination of education and experience • 2-4+ years of experience in business analysis, business systems, operations, process improvement, project coordination, or a related discipline • Demonstrated experience gathering requirements, documenting workflows, creating process maps, or preparing business analysis documentation • Experience participating in cross-functional projects or business process improvement initiatives • Familiarity with SaaS platforms, enterprise business systems, CRM, ERP, service management, quoting, billing, workflow, or similar operational platforms preferred • Strong analytical and problem-solving skills • Ability to organize information, summarize tradeoffs, and present recommendations clearly • Ability to travel as needed • Eligible to work in the United States • Compliance with information security policies and applicable state and federal regulations

🏖️ Benefits

• Competitive salary based on experience and qualifications • Meaningful work with cross-functional visibility • Exposure to a modern, AI-assisted work environment • Remote or hybrid flexibility • Comprehensive medical, dental and vision insurance • Generous paid time off • 10 paid holidays • 401(k) retirement plan with employer contribution • Group Term Life insurance covered 100% by employer • Paid volunteer time • Annual performance-based bonus

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