Vacation Support Specialist

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November 5

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Advertiser

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B2C • Education

Advertiser is a travel agency and vacation-planning service that specializes in all-inclusive vacations to the Caribbean and Mexico, cruises, theme parks, sporting events, and travel within the United States and abroad. The company offers booking services, vendor access to resorts and cruise lines, 24/7 customer support, and a travel agent training program that helps people run a home-based travel business and sell group cruises and trips. Advertiser positions itself as a B2C service focused on finding value-driven, stress-free vacations and providing ongoing assistance to travelers.

1 - 10 employees

👥 B2C

📚 Education

📋 Description

• Provide professional customer service via phone, email, and chat • Assist with travel reservations including flights, hotels, car rentals, and vacation packages • Manage booking changes and itinerary updates with efficiency and care • Educate clients on travel policies, promotions, and procedures • Resolve issues and escalate as needed, ensuring a smooth experience for every traveler • Collaborate with internal teams to deliver top-tier support

🎯 Requirements

• High school diploma or equivalent • Reliable internet connection, smartphone, and computer • Excellent communication and problem-solving skills • Self-starter who can work independently and manage time effectively • Comfortable in a fast-paced, customer-focused environment • Eagerness to learn – no prior travel industry experience required • 1+ year of experience in customer service, sales, or hospitality (preferred) • Multilingual abilities are a plus

🏖️ Benefits

• Remote, flexible work schedule • Access to exclusive travel discounts and perks • Ongoing training, mentorship, and support • Opportunity to grow within the travel industry