Customer Success Manager

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🕒 February 2

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Logo of Valdera

Valdera

11 - 50 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Chemical

Valdera is a modern sourcing platform that simplifies the buying and selling of high-quality chemicals and raw materials. It connects buyers with quality suppliers globally, utilizing AI and machine learning to automate supplier discovery and qualification. Valdera is not a distributor or marketplace; instead, it streamlines the procurement process, helping businesses anticipate market changes and source at scale. The platform caters to various industries, including chemical manufacturing, beauty, pharma, automotive, and more, building partnerships between buyers and suppliers worldwide. Valdera aims to transform supply chain management by providing market intelligence and a smart, user-friendly platform.

📋 Description

• Own a portfolio of enterprise customers end-to-end. • Lead day-to-day relationships with customer owners. • Translate platform usage into quantifiable outcomes. • Build and refine scalable processes and playbooks. • Partner closely with Sales, Product, and Engineering teams.

🎯 Requirements

• 5–10 years of total professional experience. • 3–5+ years managing enterprise SaaS accounts. • English - Native or professional fluency is required. • Location: Remote within North America

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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