Technical Delivery Manager

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Logo of Valtech

Valtech

5001 - 10000 employees

Founded 1997

🤝 B2B

☁️ SaaS

B2B • Marketing • SaaS

Valtech is a global digital agency focusing on experience innovation. They strive to transform businesses through a combination of technology, marketing, and data strategies. Valtech helps companies elevate their digital presence and drive commerce strategies, enhance enterprise digital transformations, and unlock marketing and performance potential. They also utilize data and AI to help organizations harness the power of information. With offices around the world, Valtech partners with businesses to shape their digital futures, offering a range of services and insights designed to enhance customer experiences.

📋 Description

• Pilot e-commerce projects and platform rollouts across different international markets, managing scope, timelines, dependencies, and risks end to end. • Coordinate market-specific delivery while maintaining alignment with the global platform and program standards. • Ensure clear communication and reporting across business stakeholders, technical teams, and delivery partners. • Track and manage features within the SAFe delivery framework, including participation in and preparation for PI Planning. • Maintain visibility on feature progress, dependencies, and commitments across teams and program increments. • Work closely with Product Owners, Scrum Masters, and delivery teams to keep delivery cadence and execution on track. • Drive ongoing delivery across web performance, platform security, and test automation. • Manage and follow up with external partners and system integrators, holding them accountable to quality and timelines. • Champion continuous improvement of the e-commerce platform — stability, performance, quality, and operational efficiency. • Partner closely with business, technical, and vendor teams to align priorities and unblock delivery. • Act as a connection point between business needs and technical execution, clarifying ownership and driving follow-up. • Bring an appetite for automation, AI, and new approaches to improve delivery efficiency and reduce manual effort. • Identify opportunities to streamline delivery workflows, testing, and reporting through modern tooling and AI-assisted practices.

🎯 Requirements

• Proven experience as a Delivery Manager, Technical Project Manager, or similar role in a complex, multi-team technology environment. • Strong e-commerce delivery experience, with hands-on exposure to Salesforce Commerce Cloud (SFCC). • A solid mix of project management discipline and genuine technical understanding — able to engage credibly with engineers, architects, and technical leads. • Experience working within an Agile / SAFe delivery framework, including PI Planning and feature-level tracking. • Familiarity with day-to-day delivery topics: web performance, platform security, test automation, and continuous improvement. • Demonstrated experience managing external partners and system integrators. • Strong ability to track dependencies, risks, milestones, and delivery commitments across multiple teams and markets. • Excellent communication skills, with the ability to interact with both technical teams and business stakeholders. • Strong organizational skills, attention to detail, and ability to bring structure to complex or ambiguous situations. • Ability to operate independently and proactively drive follow-up, alignment, and issue resolution across time zones.

🏖️ Benefits

• A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage. • Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program. • A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech. • A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. • Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year. • Personal Technology Reimbursement – $30/month for every employee-offered on day 1. • We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

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