Engineering Manager, Customer Trust

🔥 16 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍🔧 Technical Customer Success Manager

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vanta

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

📋 Compliance

🔐 Security

☁️ SaaS

💰 $40M Series B on 2022-10

Compliance • Security • SaaS

Vanta is a trust management platform that streamlines compliance workflows and enhances security programs for businesses. By leveraging automation, Vanta helps companies achieve and maintain compliance with frameworks like SOC 2, ISO 27001, and GDPR. It offers solutions for companies of all sizes, from startups to enterprises, ensuring security and compliance at scale. With integrations with over 375 tools, Vanta leverages AI to simplify tasks such as questionnaire automation and vendor risk management. Vanta empowers service providers and auditors to deliver efficient and satisfactory experiences, helping businesses build trust with their clients and partners.

📋 Description

• Lead two squads of 11 engineers across the Trust Center and Questionnaire products • Deliver consistently and sustainably against a clear product roadmap • Set a high-accountability, high-ownership delivery culture through weekly goal tracking, tech spec reviews, and proactive project visibility • Partner with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering has a strong voice in what gets built and why • Engage in technical decisions, read specifications, participate in architecture discussions, and guide sound engineering choices • Attract, grow, and retain strong engineers; manage and uplevel senior individual contributors • Work cross-functionally with GTM, the AI Platform team, and other partners to identify opportunities, clear blockers, and ship for the business • Contribute to Vanta’s engineering culture by building scalable processes, norms, and practices • Lead roadmaps for automating inbound customer assessments and helping customers project trust transparently to their customers

🎯 Requirements

• 2+ years of full-time engineering management experience leading teams of 6–8+ engineers • Track record of running high-execution teams with disciplined delivery practices — tech spec reviews, weekly goal tracking, and strong timeline accountability • Experience managing and upleveling senior individual contributors • Product engineering background: experience leading teams building customer-facing software, not primarily infrastructure or platform • Technically engaged and comfortable in architecture discussions, able to read specs critically and make informed tradeoff decisions • Proven ability to shape product and long-term technical strategy in close partnership with a PM • Strong decision-making ability balancing ambiguity, available data, speed, and quality • Uses AI in day-to-day work to amplify skills and strengthen outcomes, applying it across routine workflows, building fluency through experimentation, and exercising sound judgment to ensure AI-assisted work meets a high quality bar • Must be legally authorized to work in the location where this role is based • Must indicate whether visa sponsorship is required now or in the future

🏖️ Benefits

• Industry-competitive salary and equity • 100% covered medical, dental, and vision benefits with dependents coverage • Pension contribution • 16 weeks paid Parental Leave for all new parents • Health & wellness stipend • Remote workspace, internet, and cellphone stipend • Flexible work hours and location • 21 days of Vacation Time and 80 hours of Sick Leave • 11 company-paid holidays • Virtual team building activities, lunch and learns, and other company-wide events