Search Remote Jobs

Engineering Manager – Customer Trust

🕒 October 2

🇺🇸 United States – Remote

💵 $224k - $263k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍🔧 Technical Customer Success Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Vanta's careers page, not through a job board

First seen by Remote Rocketship October 2

Still open on Vanta's site. Checked 42 minutes ago.

Logo of Vanta

Vanta

201 - 500 employees

Founded 2018

📋 Compliance

🔐 Security

☁️ SaaS

💰 $40M Series B on 2022-10

Compliance • Security • SaaS

Vanta is a trust management platform that streamlines compliance workflows and enhances security programs for businesses. By leveraging automation, Vanta helps companies achieve and maintain compliance with frameworks like SOC 2, ISO 27001, and GDPR. It offers solutions for companies of all sizes, from startups to enterprises, ensuring security and compliance at scale. With integrations with over 375 tools, Vanta leverages AI to simplify tasks such as questionnaire automation and vendor risk management. Vanta empowers service providers and auditors to deliver efficient and satisfactory experiences, helping businesses build trust with their clients and partners.

📋 Description

• Lead two squads to deliver consistently and sustainably against a clear product roadmap • Set a high-accountability, high-ownership delivery culture through weekly goal tracking, tech spec reviews, and proactive project visibility • Partner with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering influences what gets built and why • Engage in technical decisions, read specs, participate in architecture discussions, and guide sound engineering choices • Attract, grow, and retain strong engineers; manage and uplevel senior individual contributors • Foster an environment where the team does its best work • Work cross-functionally with GTM, the AI Platform team, and other partners to identify opportunities, clear blockers, and ship for the business • Contribute to Vanta’s engineering culture by building scalable processes, norms, and practices • Lead the squad building Customer Trust products, including Trust Center and Questionnaire products, with 11 engineers • Drive roadmaps focused on automating inbound customer assessments and enabling customers to project trust transparently

🎯 Requirements

• 2+ years of full-time engineering management experience leading teams of 6–8+ engineers • Track record of running high-execution teams with disciplined delivery practices, including tech spec reviews, weekly goal tracking, and strong timeline accountability • Experience managing and upleveling senior individual contributors • Product engineering background, leading teams building customer-facing software rather than primarily infrastructure or platform • Technical engagement and comfort in architecture discussions; ability to read specs critically and make informed tradeoff decisions • Proven ability to shape product and long-term technical strategy in close partnership with a PM • Strong decision-making ability balancing ambiguity, available data, speed, and quality • Uses AI in day-to-day work to amplify skills and strengthen outcomes, applying it across routine workflows and exercising sound judgment to maintain a high quality bar

🏖️ Benefits

• Equity • Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans • 16 weeks paid Parental Leave for all new parents • Health & wellness stipend • Remote workspace, internet, and cellphone stipend • Commuter benefits for team members who report to the SF and NYC office • Family planning benefits • Matching 401(k) contribution with immediate vesting • Flexible PTO policy • 80 hours of Sick Time • 11 company-paid holidays • Virtual team building activities, lunch and learns, and other company-wide events

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🕒 September 29

VivoAquatics

51 - 200

💼 Consulting

🏥 Healthcare

📦 Logistics

Aquatic technical support manager leading VivoAquatics’ technical support teams. Improving support systems, troubleshooting, customer experience, and product feedback for water-management technology.

🇺🇸 United States – Remote

💵 $80k - $100k / year

💰 $2M Venture Round on 2023-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

🕒 September 23

ReadMe

51 - 200

💼 Consulting

📣 Marketing

🔌 API

Technical Customer Success Manager owning enterprise implementations, adoption, and growth for ReadMe’s interactive developer documentation platform. Debugging integrations and partnering with engineering and docs teams.

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

🕒 September 22

DICK'S Sporting Goods

10,000+ employees

🛒 Retail

⚽ Sports

🛍️ eCommerce

Data Engineering Manager leading customer data engineering, analytics, and personalization platforms at DICK’S Sporting Goods. Managing teams, roadmaps, digital programs, and data security.

🇺🇸 United States – Remote

💵 $95.2k - $158.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

🕒 September 18

Assembly Health

201 - 500

💼 Consulting

📦 Logistics

🏥 Healthcare

RCM Implementation Account Manager onboarding physician billing clients for Assembly Health. Managing NextGen implementations, payer setup, testing, go-live, and stabilization.

🇺🇸 United States – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

🕒 September 17

QCSS Health

1 - 10

🏥 Healthcare

💼 Consulting

📦 Logistics

Customer Success Support Manager leading SaaS support operations for healthcare insurers and providers. Improving Jira workflows, SLA performance, and support experiences for vulnerable populations.

🇺🇸 United States – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok