Site Reliability Developer

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Logo of Vena Solutions

Vena Solutions

501 - 1000 employees

Founded 2011

☁️ SaaS

💸 Finance

🤝 B2B

💰 Debt Financing - Vena Solutions on 2025-04

SaaS • Finance • B2B

Vena Solutions is a SaaS provider of an Excel-native financial planning and analysis (FP&A) platform that helps finance teams with budgeting, forecasting, reporting, consolidation, and cash-flow and workforce planning. The platform integrates natively with Microsoft 365 apps, ERP/CRM/HRIS systems, and includes an OLAP database (CubeFLEX) and AI features (Vena Copilot) to accelerate modeling, collaboration, and decision-making for enterprise finance organizations.

📋 Description

• Support key ITIL processes, including Incident management, request management, problem management and change management. • Define and document runbooks and standard operating procedures. • Field operational requests from our Application Support team and other internal stakeholders • Triage and solve issues within defined SLA’s to ensure an excellent customer experience and to unblock other development and support teams • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Identify and troubleshoot problems, investigate root causes, and champion fixes across the organization. • Work with infrastructure-as-Code (IaC) with a focus on continuous improvement. • Collaborate with cross-functional team members on features and implementation within an agile environment. • Report on SLAs and performance metrics as part of the Operations function. • Participate in on-call rotation.

🎯 Requirements

• Bachelor’s degree in computer science, Software engineering or equivalent experience • 2+ years of experience in an IT Operational, DevOps, SRE, or Software Engineering role. • Experience with cloud computing (AWS and Azure) services and a developing-level of knowledge with the management and setup of cloud infrastructure. • You can write code - in any language. You have implemented your work in a production environment and can back it up with examples. • Experience with tools and platforms such as: Ansible, Build/Release Pipelines, Docker, Github, Terraform etc. • Developing-level of knowledge with distributed systems in the cloud using observability and telemetry for oversight of code deployments and service level objectives (SLOs). • Developing experience with the operational aspects of software systems using telemetry, centralized logging, and alerting with tools such as: CloudWatch, Datadog, Prometheus, etc.

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