Head of Compliance Services

🕒 October 20

🇺🇸 United States – Remote

💵 $135k - $265k / year

⏰ Full Time

🔴 Lead

🚔 Compliance

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Verista, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏭 Manufacturing

🍽️ Food & Beverage

Consulting • Manufacturing • Food & Beverage

Verista, Inc. is a service provider specializing in solutions for the life sciences, biotech, pharmaceuticals, and medical devices sectors. They offer expertise in areas such as commissioning, qualification, and validation, vision and systems integration, technology solutions, data analytics and strategy, cybersecurity, digital transformation, regulatory compliance, and infrastructure management. Verista excels in providing managed services, program and project management, and digital strategy to ensure quality and compliance throughout the product lifecycle. Their focus on personalized engagement and effective communication makes them a favored partner among top life sciences companies worldwide.

📋 Description

• Own and define one of Verista’s core compliance service lines • Develop and expand the service line with new customers and penetrate existing customer accounts • Serve as a subject matter expert and lead pharmaceutical/biotech project delivery and management • Define service offerings and ensure adequate Delivery Director SME coverage • Own and align the go-to-market strategy with Client Services, Delivery, Sales, Marketing and ELT • Define and manage annual service-line P&L, revenue growth targets, margin and EBITDA • Co-own strategic account management planning and execute expansion plans • Directly manage 6–8+ Delivery Directors and support service-line growth and execution • Execute technical project work as a subject matter expert, project leader and/or project/program manager • Manage day-to-day activities of project staff to meet customer, sales and delivery goals • Maintain utilization targets through billable client work • Develop solutioning and delivery methodologies, including scalable managed-service offerings • Ensure projects and processes conform to organizational and customer policies and objectives • Support lead generation, contract scoping and estimation, sales processes and relationship development • Support growth and strategic planning across existing and new customers • Provide input on marketing, website and growth strategies • Complete performance management plans and bi-annual reviews for direct reports • Review merit increase and bonus recommendations • Work with HR and leadership on career development and succession planning • Identify training gaps and coordinate solutions with HR and Training • Provide cross-functional direction to employees, OEMs, contractors and clients to meet project goals and deadlines

🎯 Requirements

• Bachelor’s degree in technical (STEM) discipline • 15+ years of experience in GMP regulated environment with direct experience managing or leading applicable service line projects in a life sciences setting • 10+ years of professional services and consulting experience • 7+ years of experience in professional services business development and customer relations • Expert knowledge of FDA regulations, ISPE guidelines and ISO standards • Knowledge of GAMP5 • Knowledge of Good Documentation Practice (GDP) in pharmaceutical environment • Knowledge of ASTM-E2500 • Knowledge of ISO 14971 risk management for medical devices • Knowledge of ISPE Applied Risk Management for C&Q • Knowledge of ISPE science- and risk-based approach for facilities, systems and equipment • Knowledge of ICH 8, 9, 10 and risk management/risk analysis tools • Holistic understanding of process systems, work processes, optimization methods, risk management and project management • Experience in a fast-paced, high-growth, results-driven organization • Experience managing numerous projects in excess of $5MM • Prior supervisory experience managing at least 20 people and at least 3–5 direct reports • Ability to meet, interact and present to C-level executives, project managers, plant engineers, supervisors and operators • Ability to strategically negotiate with clients and employees in high-stress situations • Strong leadership, deep practical validation knowledge and track record of timely project delivery, project management, cost control and customer satisfaction • Ability to provide practical guidance regarding industry guidance and regulatory requirements • Intermediate to expert skills with Word, Excel and Project • Excellent English communication skills, written and verbal • Ability to lead calmly in stressful client-services projects • Regular travel to client sites, including air and ground travel and overnight hotel stays • Ability to work approximately 45–50 hours per week, including weekends when required • Must sign an Employment agreement document

🏖️ Benefits

• Competitive pay plus performance-based incentive programs • Company-paid Life, Short-Term, and Long-Term Disability Insurance • Medical, Dental & Vision insurances • FSA, DCARE, Commuter Benefits • Supplemental Life, Hospital, Critical Illness and Legal Insurance • Health Savings Account • 401(k) Retirement Plan (Employer Matching benefit) • Paid Time Off (Rollover Option) and Holidays • As Needed Sick Time • Tuition Reimbursement • Team Social Activities (We have fun!) • Employee Recognition • Employee Referral Program • Paid Parental Leave and Bereavement • Senior Leadership Incentive programs • High growth potential and fast-paced organization with a people-focused culture

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