Verra Mobility
1001 - 5000 employees
Founded 2018
📦 Logistics
💼 Consulting
🏥 Healthcare
Logistics • Consulting • Healthcare
Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.
Customer Care Specialist II
🕒 6 days ago
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Verra Mobility
1001 - 5000 employees
Founded 2018
📦 Logistics
💼 Consulting
🏥 Healthcare
Logistics • Consulting • Healthcare
Verra Mobility is a global leader in smart transportation solutions, dedicated to creating safer and smarter communities through cutting-edge transportation technologies. The company partners with local governments, school districts, and commercial fleets to deliver integrated systems that enhance mobility, safety, and road efficiency. Verra Mobility's offerings include safety enforcement solutions, parking solutions, and commercial fleet management, serving a diverse range of clients such as municipalities, school districts, commercial fleet operators, and rental car companies. With a presence in over 15 countries and extensive partnerships with leading toll authorities and municipalities, Verra Mobility is committed to driving the future of smart mobility by connecting people, technology, and data seamlessly across the mobility ecosystem.
📋 Description
• Provide customer service to rental car customers by addressing inquiries pertaining to tolls and/or violations • Use appropriate tools and resources to reach a complete and accurate resolution focusing on first contact resolution • Develop and maintain product, process and technical knowledge related to services • Exhibit effective verbal, interpersonal, and written communication skills tailored to the audience • Meet the performance goals established for the position in the areas of productivity, efficiency, schedule adherence, quality, customer satisfaction and attendance • Other duties as assigned
🎯 Requirements
• Motivated team player with a positive attitude • Tenacious and able to think critically through solutions • Empathetic nature • Ability to work in a fast-paced environment and serve customers
🏖️ Benefits
• Health insurance • Professional development opportunities
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