Customer Account Manager, Strategic Accounts

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $125k - $145k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 1%

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Logo of Versapay

Versapay

201 - 500 employees

Founded 2006

🤝 B2B

💳 Fintech

☁️ SaaS

💰 $4M Post-IPO Debt on 2019-11

B2B • Fintech • SaaS

Versapay is a company offering a collaborative accounts receivable (AR) network designed for industry-leading AR automation and B2B payment solutions. The platform provides tools to automate AR tasks, manage cash applications, and facilitate B2B payments across channels, integrating with ERP systems like Microsoft Dynamics, NetSuite, and Sage Intacct. Versapay's solutions help teams collaborate effectively over the cloud, reducing manual processing and improving cash flow. The company focuses on simplifying the invoice-to-cash process using artificial intelligence, enhancing customer experience with easy-to-use portals, and offering comprehensive digital payment methods. Versapay also supports large-scale B2B transactions worldwide, promoting efficiency and environmental benefits through digital invoicing.

📋 Description

• Own and grow a portfolio of existing customers, including complex multi-entity accounts • Identify opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions • Partner with Customer Success Managers to develop coordinated account strategies and execute strategic account plans • Engage finance, accounting, and IT executives and PE-backed or holding-company stakeholders to understand priorities and transformation goals • Lead the commercial motion, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation • Sell top-down at the finance leadership level and, where relevant, at sponsor or holding-company level • Serve as the primary point of contact for sales-related activities throughout the expansion cycle • Track and forecast pipeline activities and provide reliable updates to management • Collaborate with Product, Marketing, Solutions Consulting, and Implementation • Act as a trusted advisor by teaching best practices, uncovering inefficiencies, and recommending tailored solutions

🎯 Requirements

• 7+ years of B2B SaaS sales experience, including ownership of complex, multi-entity or PE-backed accounts • Experience managing and growing existing accounts, with a strong focus on relationship building and client retention • Excellent communication, negotiation, and presentation skills • Ability to close complex, mid-market deals without executive sponsorship • Track record of success crushing sales quotas and closing deals with an average selling price of $50K+ • Ability to sell digital transformation in the invoice-to-cash process • Challenger selling approach: lead with commercial insight, teach customers, tailor conversations, and control the sales process • Curious, confident, and enthusiastic; able to deeply understand customer problems • Ability to manage multiple moving pieces and coordinate internal teams • Process-oriented with excellent pipeline hygiene and accurate forecasting • Proficiency in CRM software such as Salesforce • Proficiency in Microsoft Office suite • Experience using Sales Engagement Platforms such as Salesloft, Outreach, or HVS

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