Senior Director of Underwriting, Fraud Monitoring, Boarding

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $150k - $170k / year

⏰ Full Time

🟠 Senior

📋 Underwriter

👻 Ghost score 1%

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Versapay

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

🤝 B2B

💳 Fintech

☁️ SaaS

💰 $4M Post-IPO Debt on 2019-11

B2B • Fintech • SaaS

Versapay is a company offering a collaborative accounts receivable (AR) network designed for industry-leading AR automation and B2B payment solutions. The platform provides tools to automate AR tasks, manage cash applications, and facilitate B2B payments across channels, integrating with ERP systems like Microsoft Dynamics, NetSuite, and Sage Intacct. Versapay's solutions help teams collaborate effectively over the cloud, reducing manual processing and improving cash flow. The company focuses on simplifying the invoice-to-cash process using artificial intelligence, enhancing customer experience with easy-to-use portals, and offering comprehensive digital payment methods. Versapay also supports large-scale B2B transactions worldwide, promoting efficiency and environmental benefits through digital invoicing.

📋 Description

• Lead day-to-day merchant boarding, underwriting, and risk operations for Versapay’s B2B payments platform • Lead a team of underwriters, risk analysts, and boarding specialists supporting payments and lending applications • Redesign the boarding journey using AI-first workflows, straight-through approval, intelligent exception triage, and human review • Define and operationalize risk appetite, credit policy, exposure limits, approval guardrails, exception review, delegated authority workflows, escalation thresholds, and monthly reporting • Partner with Product, Engineering, Compliance, Finance, Sales, vendors, processors, and sponsor banks on policies, workflows, integrations, reporting, audits, and regulatory readiness • Improve the KYB/KYC, beneficial ownership, sanctions/PEP screening, fraud, bank/transaction data, and decision orchestration technology stack • Implement automation and AI-assisted document review with reviewable, auditable outputs and human decision workflows • Maintain automated-decision controls, documentation, override tracking, quality assurance, and performance reviews • Build the underwriting operating model for future embedded lending products • Partner with Finance on portfolio performance, loss forecasting, vintage analysis, reserve modeling, pricing inputs, and lending economics • Establish servicing-side risk controls, early-warning triggers, collections strategy, and loss mitigation • Own ongoing merchant monitoring, transaction surveillance, chargeback and return analytics, anomaly detection, fraud indicators, ACH-return trends, and credit deterioration monitoring • Build executive and sponsor-bank exposure dashboards and lead response protocols for high-severity risk events • Ensure compliance with NACHA, BSA/AML, OFAC, card brand rules, state lending laws, and sponsor bank requirements • Build, coach, and scale teams across underwriting, boarding operations, risk analytics, and portfolio monitoring • Translate risk strategy into measurable SLAs and KPIs

🎯 Requirements

• 8+ years of relevant experience in payments risk, merchant underwriting, boarding operations, credit risk, or financial services operations, with at least 3+ years leading teams or major operational workstreams • Deep knowledge of merchant underwriting: KYB/KYC, beneficial ownership, financial statement review, exposure modelling, MCC/industry risk, chargeback economics • Proven track record modernizing legacy boarding processes through automated decisioning, vendor orchestration, and straight-through processing • Hands-on familiarity with modern risk and verification vendors • Working knowledge of card brand rules, NACHA, BSA/AML, OFAC, and sponsor bank operating requirements • Experience operating in major card processor and sponsor bank environments • Fluency in SQL and ability to interrogate model outputs and challenge analyst conclusions • Ability to use alternative data signals, including AR/invoice data, payer behaviour, accounting-system data, or transaction flows • Pragmatic approach to automation and AI with auditable decisions and appropriate human oversight • Strong communication skills with senior stakeholders • Prior lending exposure preferred, particularly in small business lending, working capital, MCA, factoring, term loans, or embedded finance • Experience supporting the launch or operational scaling of a lending, credit, or embedded-finance product preferred • Familiarity with AI/ML risk decisioning platforms and LLM-based document review tooling preferred • Background in B2B/accounts receivable payments, embedded finance, or vertical SaaS preferred • Exposure to model risk management frameworks preferred • Experience navigating sponsor bank audits and regulatory exams preferred • Working understanding of lending economics preferred • Experience operating across multiple jurisdictions, including U.S. and Canadian payments or lending requirements preferred