Sales Account Manager – Strategic Accounts

🕒 2 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Versaterm

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Versaterm is a global public safety solutions company dedicated to helping agencies transform their organizations through an integrated ecosystem that enhances community and public safety. The company offers a range of services focused on improving workflows for efficient and effective operations, better service delivery, and more just outcomes. Versaterm's solutions encompass community engagement, field response and reporting, emergency call handling, records and evidence management, forensic analysis, justice and resolution, and responder health and wellness. By integrating technology across these areas, Versaterm supports public safety agencies in optimizing their operations and improving community interactions and safety outcomes.

📋 Description

• Own the commercial relationship for a portfolio of existing strategic accounts, including state police, large municipal police departments, county and regional dispatch centers, and multi-agency programs • Develop account plans mapping each customer's current Versaterm footprint against the full product ecosystem and identifying high-value expansion opportunities • Drive upsells and cross-sell of additional products, modules, agencies, and subscription tiers into the installed base • Lead renewal and expansion conversations, structuring pricing and bundles that increase customer value and recurring revenue • Build and maintain executive relationships with chiefs, sheriffs, CIOs, dispatch directors, and elected or appointed decision-makers • Navigate public-sector procurement for add-on purchases, including funding sources, council or board approvals, co-op purchasing vehicles, and contract amendments • Partner with implementation, customer success, support, product, marketing, and contracts teams to keep customers happy and surface new opportunities • Work with the SAE team so new customers are handed off cleanly and nurtured after go-live • Forecast accurately and maintain disciplined pipeline and CRM hygiene • Represent Versaterm at customer sites, user groups, and industry conferences, with regular travel

🎯 Requirements

• 12+ years of enterprise software sales or account management experience, ideally in public safety, government, or another complex, long-cycle market • Proven track record of growing revenue within existing accounts through upsell, cross-sell, and renewals, and consistently meeting or exceeding quota • Ability to speak credibly about a multi-product portfolio and connect it to a customer's operational and budget realities • Working knowledge of public sector buying processes, including funding, approvals, and procurement vehicles • Credibility with law enforcement, dispatch, or public safety leaders; existing relationships in the space are a strong plus • Experience with CAD, RMS, or related public safety technology is highly preferred • Strong executive presence, negotiation skills, and written and verbal communication • Comfortable with 50% travel • Candidates must successfully pass a comprehensive, fingerprint-based background check • Compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy required • Obtaining and maintaining all required security clearances is a condition of employment

🏖️ Benefits

• Comprehensive benefits offering • Some roles may be eligible for variable compensation such as incentive plans or discretionary performance bonuses • Accommodations available upon request throughout all stages of the recruitment process

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