Operations Manager – 18-month contract

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🔥 25 minutes ago

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VerticalScope Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

📱 Media

🤝 B2B

Marketing • Media • B2B

VerticalScope Inc. is a Toronto-based operator of large-scale online communities and niche enthusiast forums focused on topics like automotive, powersports, outdoor, home, health and technology. The company hosts millions of registered users and extensive content, enabling users to share expertise, ask questions, read reviews, and engage with passionate subject-matter communities. VerticalScope monetizes its audience through advertising, media kits, and client-facing solutions while providing a platform for community-driven knowledge discovery.

📋 Description

• Build a strong understanding of our business and operations functions quickly because you will own and oversee the day-to-day operations of all central functions. • Jump in to help when needed, with a willingness to learn the detailed ins-and-outs of our operations ensuring all processes run smoothly and efficiently. • Work and lead cross-functionally. You have the ability to influence and align key stakeholders to make consistent, meaningful impact, as well as ensure key projects are always delivered. • Develop scalable programs and processes that improve our customer and merchant experience. • Monitor key business metrics and identify mechanisms to improve efficiencies, reduce costs, and improve quality.

🎯 Requirements

• 5+ years relevant experience • Startup or marketplace experience is preferred • Restaurant operations experience is helpful • Strong communication skills - can explain complex technical concepts to internal and external stakeholders • Familiarity with SQL, strong Google Sheets / Excel, and data analysis skills • You're metric driven, data savvy, and can articulate valuable insights

🏖️ Benefits

• Ritual credits for you to spend at the best restaurants in town • Flexible working hours and unlimited vacation • Quarterly Wellness Days - your whole team takes an extra long weekend to refresh