Customer Service Support Agent

Job not on LinkedIn

🕒 September 22

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $14 - $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vocalink Connections LLC

WebsiteLinkedInAll Job Openings

2 - 10 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Vocalink Connections LLC is a company that recruits and connects individuals (agents) with clients, emphasizing flexible, remote-friendly work arrangements for people juggling personal responsibilities. Their site references an “Agent Portal” and “The Clients,” and the messaging focuses on creating opportunities for people managing health challenges, raising families, living in areas with limited job options, or otherwise needing flexible schedules. Vocalink presents itself as a platform-oriented service that helps people find work-life balance and regain control of their professional journeys.

📋 Description

• Serve as the first point of contact for customers • Assist customers with questions • Resolve customer issues and concerns • Provide professional, personalized customer support • Manage multiple tasks and prioritize responsibilities • Connect with customers around the country • Support important causes and contribute to customer experiences

🎯 Requirements

• Windows 11 ONLY - No Chromebooks or Apple • 8 GB - 16 GB RAM computer is preferred • Dual monitors (optional during application) • Noise canceling USB headset (optional during application) • Hardwired internet connection • High School diploma or equivalent • Reliable Internet connection • Quiet area - noise free area • Exceptional communication skills and a friendly, professional attitude • Strong written and verbal communication skills in English • Strong written and verbal communication skills in Spanish • Previous customer service experience is a plus but is not required

🏖️ Benefits

• Start at $14-$15 with advancements to earn more • Set your own hours • Growth and promotion opportunities • Work from the comforts of your own home