Implementation Manager

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🕒 July 28

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Vodori

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 $7.5M Series A on 2021-09

Healthcare • Marketing • Logistics

Vodori is a company specialized in providing content management and compliance software solutions for the life sciences industry. It focuses on helping life science teams stay compliant and streamline their material review processes with intuitive software, including solutions like Pepper Cloud, Pepper Flow, and Pepper Folio. Vodori serves a variety of sectors within life sciences, such as Pharmaceuticals, Biotechnology, Medical Devices, Diagnostics, Nutrition, and Animal Health. Their software is tailored to facilitate medical, legal, and regulatory reviews, offering seamless integration with other systems like CRM and DAM, ensuring faster compliant content delivery to market.

📋 Description

• Manage all phases of product implementations, including: Project planning • Requirements capture • Testing and delivery • Client communication • Launch support • Data migration and integration support and coordination • Understand complex business requirements and translate customer needs into configuration solutions while enforcing best practices. • Act as a trusted advisor with comprehensive product knowledge, aiming to understand client goals and pain points while advising on optimal product configurations. • Define and adhere to project schedules, managing competing priorities and mitigating risks. • Adhere to established internal processes and methodologies to consistently and efficiently onboard customers to Vodori. • Proactively identify any potential blockers or gaps in customer implementations and escalate appropriately.

🎯 Requirements

• 2-4 years of experience in professional service projects or process consulting engagements, ideally in consulting, SaaS implementation, business analysis, or product management. • Familiarity with business process optimization, workflow, and enterprise content management concepts. • Strong attention to detail, organization skills, and proficiency in project management. • Proven ability to effectively prioritize work with strong follow-through on task completion. • Direct client engagement experience with a track record of delivering high customer satisfaction. • Ability to run and direct large meetings, juggling multiple stakeholders with competing interests and priorities. • Strong written and verbal communication skills. • Knowledge of the promotional content approval process or experience in regulated industries (preferred). • Experience with data cleaning, import, and migration (preferred); intermediate to advanced Excel skills are a bonus. • Experience with tools such as JIRA, SharePoint, Zendesk, HubSpot, and GUIDEcx (preferred).

🏖️ Benefits

• Competitive salary • Company bonus program or commission plan • Stock options (that’s right, every employee owns a piece of Vodori) • Medical, dental, vision benefits • 401(k) and company match • Remote work option • 10 weeks paid family leave • Unlimited vacation time (Yes, really!) • Employee recognition programs