Regional Channel Manager

🕒 July 6

🇺🇸 United States – Remote

💵 $113.2k - $148k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Vonage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $225M Post-IPO Debt on 2014-08

Consulting • Healthcare • Logistics

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

📋 Description

• Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need • Drive and manage successful sales / channel marketing campaigns and events • Set up and deliver product and/or service presentations and other actions to increase sales effectiveness • Cross-sell and up-sell based on understanding of customer and business need • Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall • Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up • Drive activity to enlist new agent partners for Vonage (i.e. value-added resellers, MSPs, telco agents) through cold calling, networking, referrals and telemarketing • Own the indirect sales process from beginning of relationship through install • Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns. Recruit new partners in your market through various sales activities, events, webinars, etc. • Handle move, add, change and disconnect service requests; address issues escalated from fellow team members • Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance • Develop progress and communications project status reports for management • Track daily activity and monthly results, meeting assigned minimum sales quotas • May provide informal support to less experienced team members

🎯 Requirements

• Bachelor’s Degree in Sales, Marketing, Business or related discipline • Prior proven experience in a Channel Sales or related role

🏖️ Benefits

• unlimited discretionary time off • tuition reimbursement