Lead AI Product Manager

🕒 August 13

🦌 Connecticut, New York – Remote

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💵 $131k - $183.7k / year

⏰ Full Time

🟠 Senior

🤖 AI Engineer

👻 Ghost score 0%

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Logo of Voya Financial

Voya Financial

5001 - 10000 employees

Founded 1998

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Voya Financial is a leading financial services company that provides a wide range of retirement, investment, and insurance products to help individuals, families, and institutions plan, invest, and protect their future. With a focus on retirement savings and workplace benefits, Voya connects benefits and savings to simplify financial experiences and enhance financial security. The company is committed to making a positive difference by serving others through its unique culture, and has been recognized for its values and customer-centric approach. Voya also engages in initiatives like the Voya Behavioral Finance Institute for Innovation to further its mission of transforming financial care in the workplace.

📋 Description

• Define and lead the AI product strategy and 12–18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences • Identify, assess, and prioritize AI opportunities using customer research, behavioral data, workflow analysis, and competitive insights • Establish success metrics and own outcomes including engagement, adoption, operational efficiency, and retirement readiness improvements • Lead discovery with advisors, plan sponsors, administrators, and participants to translate business needs into product requirements and technical specifications • Partner with engineering teams to evaluate prototypes, guide product trade-offs, and support rapid iteration through launch • Ensure solutions meet compliance, legal, risk, and fiduciary standards in a regulated financial services environment • Drive go-to-market planning, rollout sequencing, stakeholder communication, and adoption measurement for AI-enabled products • Build alignment across senior stakeholders in business, technology, compliance, and investment teams while influencing without direct authority

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative field required • 8+ years of product management experience • At least 4 years in AI or machine learning product roles within technology, fintech, or financial services • Proven experience delivering AI-powered products from discovery through launch and measurable adoption • Strong knowledge of LLM-based products, retrieval-augmented generation, agentic workflows, model evaluation frameworks, experimentation methods, and data-informed product development • Ability to write high-quality product requirements and technical specifications for engineering teams • Experience working in regulated environments and partnering with compliance, legal, and risk stakeholders • Strong understanding of retirement, wealth, or financial services products, including fiduciary considerations and participant or advisor workflows • Excellent communication, prioritization, and stakeholder management skills • Ability to influence senior leaders and cross-functional teams

🏖️ Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day • Paid volunteer time — 40 hours per calendar year • Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives, based on the role • Flexible work environment

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