Business Operations Advisor

🕒 Yesterday

🇺🇸 United States – Remote

💵 $84k - $141.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 0%

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VSP Vision Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1955

🏥 Healthcare

📣 Marketing

🍽️ Food & Beverage

Healthcare • Marketing • Food & Beverage

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

📋 Description

• Serve as a trusted advisor and first point of contact for member businesses and practices seeking strategic guidance • Conduct initial assessments of business performance, primarily through P&L analysis • Identify high-level opportunities and challenges across marketing, optical operations, and revenue cycle management • Facilitate connections between members and specialized advisors for deeper niche support • Collaborate with internal colleagues to deliver education, resources, and tools • Conduct initial reviews of member P&L statements to assess business health • Recognize patterns, inefficiencies, and improvement opportunities in practice management, staffing, and optical operations • Present dashboards and reports comparing financial and operational metrics with industry benchmarks • Advise members on general business strategies and recommend next steps for deeper analysis • Coordinate handoffs and continuity of support with specialized team members • Provide feedback and resources to improve workflows, optimize performance, and reduce costs • Research and develop recommendations based on business unit and practice needs • Analyze metrics and trends to deliver data-driven insights • Teach or facilitate training sessions, present webinars, and create business content articles

🎯 Requirements

• Bachelor’s degree in Business Management or other related fields or equivalent experience • 6+ years of experience in business operations, with substantial exposure to optometric practices • Comprehensive understanding of all aspects of an optometric practice • Ability to perform business assessments and identify areas for deeper analysis and/or profit opportunities • Analytical and strategic problem-solving and decision-making skills • Ability to elicit cooperation, motivate others, and drive results without direct authority • Strong business aptitude to support envisioning work, strategic planning, and measuring results • Excellent verbal communication and presentation skills • For remote roles, high engagement in virtual environments, including maintaining camera presence during meetings • Must comply with information security and privacy policies; employees have access to sensitive personal information • Subject to pre-employment substance abuse testing

🏖️ Benefits

• Eligible bonuses and commissions may be included in the compensation package • VSP Vision benefits are available (specific benefits not detailed in the posting)