eCommerce Optimization Manager

Job not on LinkedIn

🕒 6 days ago

🇺🇸 United States – Remote

💵 $63k - $108.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VSP Vision Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1955

🏥 Healthcare

📣 Marketing

🍽️ Food & Beverage

Healthcare • Marketing • Food & Beverage

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

📋 Description

• Formulate and execute an ongoing ecommerce website experience optimization strategy • Plan and execute strategies to present site product and service offerings, drive consumer engagement, and maximize sales conversion • Partner with ecommerce, category, product, platform, UX, digital marketing, brand management, analytics, market research, and creative teams on strategic planning • Support site content planning and marketing campaigns with data-driven insights and SEO recommendations • Optimize the shopper journey to maximize sales and customer satisfaction • Manage, maintain, and conduct daily QA on the storefront • Support digital marketing plans, brand image enhancements, and key initiatives • Align site experience improvements with traffic-driving activities including email, SEM/SEO, social media, and other digital channels • Execute website changes with outside agencies and internal teams • Collaborate with customer service and operational teams to align site content and experience with operations and marketing communications • Create and share website reports, evaluate site satisfaction and sales performance, and recommend optimization tactics • Develop and execute testing of website customer journeys and new ideas to improve user experience, satisfaction, conversion, and average order value • Work with IT to address technical issues and production needs promptly

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or related field or equivalent experience • 4+ years relevant experience in an ecommerce capacity, with a proven track record of conversion/sales success • Experience with B2C retail and fashion/accessories is a plus • Proven ability to succeed in both collaborative and independent work environments • Strong understanding of branding and the customer experience • Strong communication and problem-solving skills • Detail-oriented, highly organized, proactive, able to work independently while also contributing to team effort • Strong leadership and organizational skills • Strong in MS Office • Ability to exercise discretion and independent judgment in performing job duties • For remote roles, high engagement in virtual environments, including maintaining camera presence during meetings • Willingness to comply with pre-employment substance abuse testing • Ability to follow Information Security and Privacy Policies when accessing sensitive personal information

🏖️ Benefits

• Eligible bonuses and commissions may be included as part of the compensation package • VSP Vision benefits are available (specific benefits not detailed in the posting)