Call Center Agent, Remote

November 26

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walter services

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B2B • Enterprise

walter services is a German customer service and contact center provider offering inbound/outbound support, front- and back-office outsourcing, chat and social media management, debt collection, and tailored special solutions for peak management and technical or commercial support. Founded decades ago, the company emphasizes quality, compliance (including PCI-DSS and data privacy), multilingual 24/7 operations, and works with large enterprise clients across energy, telecom, retail and healthcare sectors.

1001 - 5000 employees

Founded 1956

🤝 B2B

🏢 Enterprise

📋 Description

• Provide customer support by phone and email • Process customer inquiries and orders • Answer questions about products and services

🎯 Requirements

• Enjoy working with people • Excellent German language skills, both written and spoken • Flexibility to work shifts (Mon–Sun) • Previous customer service experience is an advantage

🏖️ Benefits

• 100% remote work, part-time or full-time (30–40 hours per week) • Competitive pay (hourly wage plus performance-based bonus) • Extensive training and development opportunities via e-learning • Modern equipment provided for your home office • Friendly team and a pleasant working environment • Fully automated onboarding process that enables a quick and smooth start