Associate, Fraud Investigations – Identity & ATO

🔥 1 hour ago

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Wealthsimple

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

🛡️ Insurance

💳 Fintech

🔥 Funding within the last year

💰 $393M Series E - Wealthsimple on 2025-10

Consulting • Insurance • Fintech

Wealthsimple is a Canadian financial technology company that provides consumer banking, investing, and wealth management services. It offers chequing accounts, savings, credit cards, self-directed trading (stocks, ETFs, options), cryptocurrency trading, managed portfolios, tax services, and advisory wealth management for high-net-worth clients. Wealthsimple combines digital-first banking and low-fee investing products aimed at retail customers, along with tools and educational content to support personal finance.

📋 Description

• Dive into the weeds of suspected Account Takeover (ATO) and Identity fraud cases. • Take immediate, decisive action to lock down compromised accounts, stop fraudulent activity, and remediate the situation based on industry best practices. • Communicate directly with clients guiding them through the recovery process with empathy and clarity. • Manage multiple ongoing investigations while maintaining case-closure Service Level Agreements (SLAs). • Participate in weekly calibration sessions to share findings, spot ATO trends, and help the team stay ahead of fraudsters.

🎯 Requirements

• Minimum 1 year of direct fraud experience (experience specifically touching ATO, identity verification, or account security is a massive asset!) • Demonstrated understanding of fraud management frameworks, controls, and prevention systems within the financial services space. • The ability to collect, organize, and analyze datasets with precision and accuracy. • Exceptional written and verbal communication skills. • Must have valid work authorization to be part of the team in Canada.

🏖️ Benefits

• Top-tier health benefits and life insurance • Long-term group savings with employer match, through Wealthsimple for Business • 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year • 90 days away: work outside Canada for up to 90 days per year • Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS