Associate, Fraud Investigations – Identity & ATO

🕒 July 27

🇨🇦 Canada – Remote

💵 CA$25 - CA$31 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wealthsimple

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

🛡️ Insurance

💳 Fintech

🔥 Funding within the last year

💰 $393M Series E - Wealthsimple on 2025-10

Consulting • Insurance • Fintech

Wealthsimple is a Canadian financial technology company that provides consumer banking, investing, and wealth management services. It offers chequing accounts, savings, credit cards, self-directed trading (stocks, ETFs, options), cryptocurrency trading, managed portfolios, tax services, and advisory wealth management for high-net-worth clients. Wealthsimple combines digital-first banking and low-fee investing products aimed at retail customers, along with tools and educational content to support personal finance.

📋 Description

• Investigate suspected Account Takeover (ATO) and identity fraud cases • Evaluate alerts, verify identities, and analyze digital footprints • Lock down compromised accounts and stop fraudulent activity • Remediate fraud situations using industry best practices • Communicate directly with clients about compromised accounts and guide them through recovery • Manage multiple investigations while meeting case-closure SLAs • Participate in weekly calibration sessions to share findings and identify emerging ATO trends

🎯 Requirements

• Minimum 1 year of direct fraud experience, specifically in Fraud Investigations • Experience touching Account Takeover (ATO), identity verification, or account security is an asset • Demonstrated understanding of fraud management frameworks, controls, and prevention systems within the financial services space • Ability to collect, organize, and analyze datasets with precision and accuracy • Exceptional written and verbal communication skills • Must be physically located in Canada • Must have valid legal authorization to work in Canada • Comfortable working full-time, 40 hours per week, with shifts scheduled between 8:00 am and 8:30 pm EST • Willing and committed to weekend and holiday rotation

🏖️ Benefits

• Top-tier health benefits and life insurance • Long-term group savings with employer match, through Wealthsimple for Business • 20 vacation days per year • 4 wellness days per year • Unlimited sick and mental health days per year (subject to role exclusions) • Work outside Canada for up to 90 days per year (subject to role exclusions) • Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS