Bilingual Customer Success Associate

Job not on LinkedIn

🕒 May 2

🇨🇦 Canada – Remote

💵 $25 - $26 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 35%

infoinfo

🗣️🇫🇷 French Required

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Logo of Wealthsimple

Wealthsimple

1001 - 5000 employees

Founded 2014

💼 Consulting

🛡️ Insurance

💳 Fintech

🔥 Funding within the last year

💰 $393M Series E - Wealthsimple on 2025-10

Consulting • Insurance • Fintech

Wealthsimple is a Canadian financial technology company that provides consumer banking, investing, and wealth management services. It offers chequing accounts, savings, credit cards, self-directed trading (stocks, ETFs, options), cryptocurrency trading, managed portfolios, tax services, and advisory wealth management for high-net-worth clients. Wealthsimple combines digital-first banking and low-fee investing products aimed at retail customers, along with tools and educational content to support personal finance.

📋 Description

• The voice of Wealthsimple • Strategic problem solving • "Builder-Owner" mindset • Expertise at scale

🎯 Requirements

• Proven customer service experience: 1–2 years • Interest in finance • Tech-savviness • Resilience and adaptability • Full bilingual proficiency in French and English • Availability for full-time shifts

🏖️ Benefits

• Health Spending Account (HSA): $3,000/year • Group savings plan • Paid time off (PTO) • Remote work (WFA) • Company-provided hardware

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