Wild Alaskan Company
The Wild Alaskan Company offers an online direct-to-consumer membership service for premium wild-caught seafood. By joining our monthly seafood program, you’ll receive a box of sustainably harvested seafood every month. We source the highest quality seafood from top Alaskan and Pacific Northwest fisheries and ship it directly to your home.
51 - 200 employees
Senior Operations Specialist
Job not on LinkedIn
November 17
Wild Alaskan Company
The Wild Alaskan Company offers an online direct-to-consumer membership service for premium wild-caught seafood. By joining our monthly seafood program, you’ll receive a box of sustainably harvested seafood every month. We source the highest quality seafood from top Alaskan and Pacific Northwest fisheries and ship it directly to your home.
51 - 200 employees
📋 Description
• Weekly order file process, ensuring our Fulfillment Partners receive the orders in an accurate and timely manner (including Sundays) • Gate Keeper of OPs Reporter - respond timely to all MX questions on members’ boxes • Guardian of Inventory: You'll receive inbound shipments in our system; reviewing and requesting validation of discrepancies from the FCs • Reconciliation Maestro: Spot discrepancies? No problem! You'll reconcile items and have FCs make necessary corrections to ensure paperwork matches WAC’s audit requirements • Sending out weekly Projections to Fulfillment Centers • Sending out weekly Inventory Scorecards to Fulfillment Centers • Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary through the review of the looker dashboard KPIs and note any inefficiencies • Fulfillment Center Liaison: You'll be the bridge between our company and our fulfillment centers, ensuring clear and efficient communication regarding out-of-stocks, volume projections (including dry ice forecasts), developing solutions to shortages, and disposal of expired or soon to be expired products • Finventory Custodian: The team will rely on your Finventory updates, including collecting, processing, and presenting inventory variances and resolutions • Responsible liaison for working with FCs to obtain traceability documentation within 24 hours of request regarding food safety issues • Counting Guru: Tracking cycle counts will be second nature to you, and you will be representing our team when you travel up to 20% of the time to our fulfillment centers for those crucial physical counts • Maintain communication with fulfillment partners to ensure adherence to WAC protocols across key touch points • Back up to Final Mile Manager: Carrier requests and/or answer minor issues • Assist the Sr Fulfillment Manager in developing, planning, and coordinating operational activities, including onboarding & offboarding FCs • Other special projects and duties as assigned
🎯 Requirements
• Attention to Detail: You have a keen eye for accuracy and precision • Proficiency in Google Suite with emphasis on Excel/Google Sheets • Arithmetic: Strong computational skills for inventory calculations • Apply knowledge: We're looking for someone who can apply gained knowledge to proactively continuously improve processes • Organizational Skills: The ability to keep track of multiple tasks and responsibilities. • Communication skills: The ability to communicate clearly and effectively internally with team members, and externally with partners as a representative of Wild Alaskan Company • Ability to handle multiple tasks simultaneously and prioritize effectively • Inventory Transactions: Experience with WMS/ERPs and learn how to navigate through new systems
🏖️ Benefits
• health, vision, and dental insurance • 401k • PTO • safe/sick time • vacation • parental leave • delicious box of free fish every month
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