Compliance Program Manager

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🕒 July 28

🏈 Alabama, North Carolina – Remote

🏈 Alabama – Remote 🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Windstream

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

📡 Telecommunications

👥 B2C

Telecommunications • B2C

Windstream is a U. S. internet and telecommunications provider that offers residential fiber broadband, whole‑home Wi‑Fi, TV and phone services under the Kinetic brand. The company markets multiple fiber speed tiers (from entry-level to multi‑gig), professional installation and equipment (eero Wi‑Fi gateways), bundles with wireless and streaming partners, and emphasizes 100% fiber coverage in supported areas, high network reliability, and 24/7 customer support.

📋 Description

• Develop, maintain, and enhance compliance programs, policies, procedures, and controls supporting SLED business activities. • Monitor compliance with applicable federal, state, local, and education contracting requirements, including procurement rules, recordkeeping, billing integrity, audit readiness, and contractual obligations. • Partner with internal stakeholders to ensure compliant participation in SLED opportunities, proposals, bids, renewals, and contract administration. • Monitor and enforce internal policies on ethical business conduct related to government customers, including: • procurement integrity and LCP compliance, • conflicts of interest, • gifts, gratuities, and anti-kickback requirements, • consultant use, • and false claims / false statements risk. • Establish and manage compliance review processes for SLED transactions, bids, documentation, and operational execution. • Support training and certification requirements for employees involved in government-related work; ensure covered employees understand and follow required compliance standards. • Conduct compliance risk assessments and identify control gaps, remediation plans, and process improvements. • Investigate potential compliance concerns, support internal reviews, and coordinate corrective actions when needed. • Maintain documentation and reporting needed for audits, internal reviews, and leadership updates. • Collaborate with related teams to support compliant execution of public sector opportunities and submissions. Internal government program support includes bid submission tracking and compliance-focused coordination. • Track changes in relevant laws, regulations, and public sector procurement practices and translate them into actionable business guidance. • Serve as a subject matter expert for SLED compliance and advise leadership on risk trends, issue escalation, and best practices. • Partner with Sales and Engineering teams for strategic planning ahead of USAC funding seasons, identifying targets, qualifying leads, and reviewing RFPs for pursuit.

🎯 Requirements

• Bachelor’s degree in Business, Compliance, Legal Studies, Public Administration, Finance, or a related field; equivalent experience may be considered. • 5+ years of experience in compliance, contract administration, government programs, legal operations, risk management, or related functions. • Experience supporting public sector, government contracting, or SLED business operations. • Working knowledge of compliance requirements associated with state, local, or education customers, and USAC related funding. • Strong understanding of policy development, training, documentation, internal controls, and audit support. • Demonstrated ability to work cross-functionally with Legal, Sales, Finance, Operations, and program teams. • Strong written and verbal communication skills, with the ability to explain complex compliance requirements clearly. • Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a deadline-driven environment.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development