Residential Sales Specialist

đź•’ September 11

🌵 Arizona, Illinois, +2 more states – Remote

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đź’µ $19 - $20 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of WM

WM

10,000+ employees

Founded 1968

📦 Logistics

🏗️ Construction

🏭 Manufacturing

đź’° Post-IPO Debt on 2023-07

Logistics • Construction • Manufacturing

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

đź“‹ Description

• Respond to same-day customer sales and cancellation requests assigned to the Inside Sales Channel • Develop and implement sales and retention strategies to maximize revenue and minimize cancellations and rate rollbacks • Secure updated customer contract agreements and commitments through telephone-based negotiation • Resolve customer service escalations within the defined territory • Acquire and retain current WM customers using a consultative selling approach • Meet customer sales and retention goals and maintain customer satisfaction • Collaborate with the Market Area Sales Manager on unique customer issues • Reduce lost accounts by diffusing cancellation requests • Execute sales and retention plans to improve customer service and profitability • Match WM services to customer needs by communicating pricing, service strategies, and competitive information • Use WM sales productivity software, including Prospect and Customer Database, Proposal Program, Pricing Tools, Genesys, and Green Pages • Prepare complex proposals and recommend equipment optimization and leasing options • Propose solutions compliant with local, state, and federal regulations • Update and secure customer service agreements • Perform the role without supervisory duties

🎯 Requirements

• Must live and work in the US • High school diploma or GED (accredited) • One year of relevant work experience • One year of consumer-based industry sales experience in addition to the education requirement • Internal requirements include nine months of proven success in a position involving customer interaction • Proficient with computer and software applications • Ability to build relationships, communicate with impact, demonstrate professionalism, make sound decisions, think strategically, produce results, know the business, influence and negotiate, manage work/time, and use ethical practices • No certificates, licenses, or registrations required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Stock Purchase Plan • Company match on 401K • Paid vacation • Paid holidays • Personal days • Remote/work-from-home arrangement • Real ID or TSA-approved alternative support/requirement for business travel

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