Account Manager

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WMI - Wellness Management Innovation

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Healthcare • Wellness • SaaS

WMI - Wellness Management Innovation is focused on enhancing quality of life and well-being through healthcare solutions. The company emphasizes management as a tool for achieving goals, and keeps innovation at its core as a lifestyle. WMI develops technology and applications aimed at integrating healthcare data, supporting health professionals and promoting wellness for clients and their customers.

51 - 200 employees

Founded 1997

🧘 Wellness

☁️ SaaS

📋 Description

• Strategic Relationship Management: Cultivate and strengthen ties with our clients by understanding their pain points and ambitions to propose the most effective solutions. You will hold regular meetings, review results, and align strategies that drive mutual success. • Business Development: Identify and capitalize on expansion opportunities within our client base, proactively collaborating with the sales team to broaden our reach and impact. • Solution Ambassador: Serve as the primary point of contact, responding swiftly to resolve challenges and clarify questions. Your ability to coordinate with internal teams (support, product, commercial) will be crucial to ensure every request is handled with excellence. • Analytical and Strategic Vision: Closely monitor the performance of the accounts under your responsibility, preparing progress reports, satisfaction metrics, and action plans. Your data analysis will be essential to identify trends, opportunities, and continuous improvements. • Future Planning: Actively participate in the development of account strategies, contributing to growth targets and designing tailored actions that take each client to the next level. • Mentor and Facilitator: Train our clients on new products and features, staying up to date on company innovations and market dynamics.

🎯 Requirements

• Bachelor’s degree in Administration, Marketing, Commercial Management, Biochemistry, or related fields. • Proven experience in Account Management, Customer Success, or Business Development. • A strong advantage is technical or leadership experience in clinical analysis laboratories, demonstrating in-depth knowledge of the sector and its particularities. • Exceptional interpersonal communication and negotiation skills. • Analytical and strategic capability to interpret data and translate insights into actions. • Proactivity, empathy, and a strong sense of responsibility for client success.

🏖️ Benefits

• Five-year service bonus (quinquennial) • Medical insurance • Dental insurance • Paid day off • Home office allowance • Employee discount club • Pharmacy partnership • Profit sharing (PLR) • Life insurance • Meal allowance • Food voucher • Psychological support (employee counseling) • Education assistance