Technology Sales Support Specialist – Solution Consultant

🕒 May 29

🐊 Florida, New York, +2 more states – Remote

🐊 Florida – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote

💵 $57.4k - $98.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🦅 H1B Visa Sponsor

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Wolters Kluwer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1836

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Develop detailed technical sales documentation and materials. • Deliver technology solutions by supporting sales representatives during customer interactions. • Address more complex customer inquiries with accurate solutions. • Maintain and improve technical information databases. • Provide input during product training sessions to bridge knowledge gaps. • Collaborate with technical teams to troubleshoot and resolve product issues. • Perform detailed product functionality demonstrations. • Facilitate administrative tasks related to technical sales. • Contribute to the refinement of technical sales content and presentations. • Assist in technical training for new team members.

🎯 Requirements

• Prior industry knowledge within the CPM / EPM space. • Prior consulting, implementation, or presales experience. • Broader understanding of the organization's products/services. • Competent in creating thorough technical documents. • Higher level of troubleshooting skills. • Clear and persuasive communication abilities. • Enhanced skills in working within and across teams. • Proficient in handling and organizing data. • Skills in technical software tools (e.g., CRM systems).

🏖️ Benefits

• Medical, Dental, & Vision Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and Sick Time • Paid Parental Leave