Cedars-Sinai
10,000+ employees
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Pharmaceuticals
Cedars-Sinai is a leading healthcare organization that has been addressing the medical needs of a diverse community since its inception in 1902. Renowned for its excellence in patient care, clinical research, and medical education, Cedars-Sinai is recognized nationally for its innovative approaches in healthcare. It is especially noted for its advancements in the treatment of heart disease, cancer, and brain disorders, as well as its comprehensive education programs for healthcare professionals. The institution demonstrates a strong commitment to community service by enhancing the health of vulnerable populations in Los Angeles.
Fin Care Specialist I, Customer Service
🕒 May 28
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Cedars-Sinai
10,000+ employees
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Pharmaceuticals
Cedars-Sinai is a leading healthcare organization that has been addressing the medical needs of a diverse community since its inception in 1902. Renowned for its excellence in patient care, clinical research, and medical education, Cedars-Sinai is recognized nationally for its innovative approaches in healthcare. It is especially noted for its advancements in the treatment of heart disease, cancer, and brain disorders, as well as its comprehensive education programs for healthcare professionals. The institution demonstrates a strong commitment to community service by enhancing the health of vulnerable populations in Los Angeles.
📋 Description
• Under general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services • Identifying, analyzing, resolving and responding to customer inquiries, concerns and issues • Following up on accounts to ensure payment and resolution • Work independently and have strong customer service skills • Strong analytic and prioritization skills and the ability to understand, interpret and explain payor contracts and CSMC billing and collections policy and practices.
🎯 Requirements
• High School Diploma/GED required • Associate degree in business administration or another related major or college level courses in finance, business, or health insurance preferred. • A minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience required.
🏖️ Benefits
• healthcare • generous time-off policy
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