Revenue Operations Analyst – New Business, Account Management

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Workleap

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

☁️ SaaS

⚡ Productivity

💰 Private Equity Round on 2023-06

HR Tech • SaaS • Productivity

Workleap is a company that provides an integrated platform designed to improve the employee experience by focusing on engagement, performance, and development. Their suite of products includes Officevibe, Pingboard, and various Learning Management Systems (LMS) that help businesses tackle challenges like hybrid work, onboarding, professional development, and performance management. Workleap aims to create happier and more productive workplaces by making it easier for HR teams to manage and enhance their HR strategies. With a customer base exceeding 20,000 leaders globally, Workleap offers tools that are easy to implement and integrate with existing HR and productivity systems.

📋 Description

• Own full-funnel execution from SQL → Closed Won → Renewal/Expansion, ensuring conversion bottlenecks are caught early, handoffs between AEs and AMs are clean, and pipeline velocity improves continuously. • Drive forecast accuracy across New Business and Account Management by building predictive indicators for deal risk, win probability, churn signals, and expansion readiness — giving revenue leaders a reliable view of the quarter. • Govern the CRM as the system of record for all NB and AM activity — deal stage hygiene, pipeline integrity, territory and segment mapping, and routing logic that scales without manual intervention. • Eliminate manual reporting overhead by building automated dashboards and decision-ready insights for AE, AM, and leadership audiences — covering pipeline health, rep performance, renewal risk, and NDR drivers. • Own AM motion operationally — renewal tracking, expansion pipeline visibility, churn risk flagging, and the data infrastructure that lets CSMs and AMs prioritize the right accounts at the right time. • Accelerate cross-functional execution by partnering with Sales, Channel, CX, and Finance on operational handoffs, coverage model changes, and GTM process improvements that span the full customer lifecycle. • Embed AI into reps velocity forecasting, deal prioritization and account risk scoring to move RevOps from a reactive reporting function to a proactive growth engine.

🎯 Requirements

• 3–5 years in Revenue Ops, Sales Ops, or Marketing Ops in a B2B SaaS environment; • Strong hands-on experience with HubSpot (workflows, automation, properties, reporting); • Ability to analyze funnel metrics, build forecasting models, and work with data models and segmentation logic; • Solid grasp of SaaS metrics — ARR, ACV, conversion rates, pipeline coverage; • Comfortable using AI tools (e.g. Claude, ChatGPT, Copilot) daily as a work accelerator — not an experiment, a habit; • Strong collaboration skills with Sales and Marketing stakeholders; detail-oriented with solid process discipline.

🏖️ Benefits

• Annual bonus program • LTIP program, share in Workleap's long-term growth • RRSP + Family health insurance + telemedicine + annual wellness budget • Flexible vacation policy • Remote work, with access to our Montreal office • In-person gathering twice a year. • Claude access, for everyone.