Enterprise Account Manager

🕒 May 12

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $90k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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WorkWave

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

☁️ SaaS

🚗 Transport

🤝 B2B

SaaS • Transport • B2B

WorkWave is a leading provider of field service management software designed to enhance the efficiency of businesses across a wide range of industries. Their software solutions streamline operations, optimize workflows, and improve customer experiences. WorkWave's products encompass CRM & ERP software, field operations management, routing and scheduling, billing and payments, along with fintech and marketing solutions. With tools tailored for industries such as pest control, cleaning, HVAC, lawn care, and delivery, WorkWave aims to support businesses in increasing operational efficiency and customer satisfaction through technology-driven solutions.

📋 Description

• Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value. • Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health. • Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities. • Deliver tailored product demonstrations (RealGreen, PestPac) aligned to customer priorities and demo certification standards. • Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements. • Upsell and cross-sell additional products and services to drive ARR growth across parent and child accounts. • Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas. • Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce. • Collaborate cross-functionally with internal teams (support, product, sales engineering) to address client needs and ensure customer success. • Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates.

🎯 Requirements

• A consultative, relationship-first seller who can expand existing accounts • Strong business acumen and ability to identify client challenges and map them to solutions • Self-motivated, organized, and resourceful in driving expansion revenue • Positive, team-oriented mindset with a passion for building lasting client partnerships • Proven track record of achieving or exceeding ARR quota • Strong communication, negotiation, and interpersonal skills with the ability to build trust-based relationships • Ability to work independently, manage multiple priorities, and navigate complex client organizations • Proficiency in Salesforce, Salesloft, and sales enablement tools • Familiarity with MEDDPICC methodology or other enterprise sales frameworks • 3–5 years SaaS sales/account management experience, preferably with enterprise accounts • Bachelor’s degree or equivalent experience

🏖️ Benefits

• Employees can expect a robust benefits package, including health and dental and 401k with company match • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community